9
• Water is dispensing from the
Steam Wand
• Steam Control is open • Rotate the Steam Control so
its closed
Troubleshooting
Problem Reason Solution
• The coffee temperature is too
cold
• Heater block is not hot enough
before dispensing
• Before dispensing Coffee,
make sure the ready light is
illuminated
• The coffee grinds are wet after
use
• Coffee is not compact enough • Tamp the coffee before
inserting
• Espresso is weak • Wrong coffee type • Always use espresso coffee
grinds
• Milk is not frothing • Air and steam are not getting
into the milk
• Use a pin to clean the Steam
Wand nozzle and air holes in
the cleaner
• Coffee is too strong or weak • Wrong volume of coffee • Use the correct amount:
1 person - 7g (1-level Tamping
Spoon)
2 person 14g (2-level Tamping
Spoon)
Espresso coffee
• Coffee is not brewing • Lid is not fully closed
• The filter is not correctly
located
• No water in tank
• The glass jug is not correctly
located
• Close the lid to start the
brewing process
• Ensure the filter is in the
correct position
• Fill the water tank with the
required amount of water
• Ensure the glass jug is in the
correct position
Problem Reason Solution
Filter coffee
• Indicator light is flashing
quickly
• There is not enough water in
the water tank
• The Steam Control is set to
steam
• Air lock in pipe
• Fill the water tank
• Turn the Steam Control to the
off position
• Switch to dispense from Steam
Wand to remove blockage
(ensure cup is placed
underneath)
