40 Help
11. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and switched on.
No display
• Check that the batteries are inserted correctly and fully charged. Use only approved
rechargeable batteries supplied.
• Check that the handset is switched on. Press and hold n.
• Reset the base by removing the batteries and disconnecting the mains power. Wait for
around 15 seconds before connecting it again. Allow up to one minute for the handset
and base to synchronize.
icon flashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see page 38.
• Check that the mains power is connected properly and switched on.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 19.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with alcohol.
• Check that the mains power is connected properly and switched on.
• The battery is full. When the handset is fully charged, icon will appear steady on
the display.
No Caller ID
• Check your subscription with your network operator, see page 25.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check that you have the correct
name / number stored in your phonebook, with the full area code.
I have forgotten my PIN!
• Remove one battery, press and hold the star button on the handset and replace the
battery. The display shows
Master Reset
, press
OK
. The handset will automatically reset
and the PIN will default back to 0000.
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a CD3 base. You must de-register a
handset in order to register a new one, see page 39.
• Check that you have entered the correct PIN code (default = 0000).
• Check that you are at least one metre away from other electrical equipment to avoid
interference when registering.
