Bedienungsanleitung Neff B57CR22N0 (Seite 27 von 52) (Englisch)

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Customer service en

4Customer service

Customer service

Our after-sales service is there for you if your appliance

needs to be repaired. We will always find an

appropriate solution, also in order to avoid after-sales

personnel having to make unnecessary visits.

E number and FD number

When calling us, please give the full product number (E

no.) and the production number (FD no.) so that we can

provide you with the correct advice. The rating plate

bearing these numbers can be found on the base of the

appliance when you open the appliance door.

To save time, you can make a note of the number of

your appliance and the telephone number of the after-

sales service in the space below, should it be required.

Please note that there will be a fee for a visit by a

service technician in the event of a malfunction, even

during the warranty period.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You

can therefore be sure that the repair is carried out by

trained service technicians who carry original spare

parts for your appliances.

JTested for you in our

cooking studio

Tested for you in our cooking studio

Here, you can find a selection of dishes and the ideal

settings for them. We will show you which type of

heating and temperature are best suited to your dish.

You will get information on suitable cooking

accessories and the height at which they should be

placed in the oven. You will also get tips about

cookware and preparation methods.

Note: A lot of steam can build up in the cooking

compartment when cooking food.

Your appliance is very energy-efficient and radiates very

little heat to its surroundings during operation. Due to

the high difference in temperature between the

appliance interior and the external parts of the

appliance, condensation may build up on the door,

control panel or adjacent kitchen cabinet panels. This is

a normal physical phenomenon. Condensation can be

reduced by preheating the oven or opening the door

carefully.

Silicone moulds

For the best cooking results, we recommend dark-

coloured metal baking tins/dishes.

Nevertheless, if you wish to use silicone moulds, follow

the manufacturer's instructions and recipes. Silicone

moulds are often smaller than normal baking tins.

Quantity and recipe specifications may vary.

Cakes and small baked items

Your appliance offers you a range of heating types for

the preparation of cakes and small baked items. You

can find the ideal settings for many dishes in the

settings tables.

Also refer to the notes in the section on allowing dough

to rise.

Only use original accessories supplied with your

appliance. These have been tailored to the cooking

compartment and the operating modes of your

appliance.

Shelf positions

Use the indicated shelf positions.

Baking on one level

When baking on one level, use the following shelf

positions:

■ Tall baked items: Level 2

■ Flat baked items: Level 3

Baking on several levels

Use CircoTherm. Baked items that are placed into the

oven on trays or in baking tins/dishes at the same time

will not necessarily be ready at the same time.

E no. FD no.

After-sales service O

GB 0344 892 8989

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak. Off peak 0.0088 €

per minute.

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