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Novoferm Novomatic 553S Seite 15

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• Trouble-shooting
Important note: When working on the operator, always pull out the mains plug beforehand!!!
• Diagnostic display
During operation, the display provides diagnostic information on any possible faults / malfunctions
Fault/Malfunction Possible cause Remedy
Have door checked.
Change force setting (menu stages 5 and 6)
Reset end-of-travel positions (menu stages 3
and 4)
Replace battery in hand transmitter
Plug in/align aerial
Connect external aerial (accessory)
See diagnostic display
Replace battery in hand transmitter
Plug in/align aerial
Programme hand transmitter (menu stage 1)
Remove obstruction or reset CLOSE end-of-
travel position (menu stage 4)
Reset end-of-travel positions (menu stages 3
and 4)
Insufficient range of hand transmitter
Door does not respond to impulse from
hand transmitter or ot other impulse
generators
Door does not respond to impulse from
hand transmitter but does respond to
push-button or other impulse generators
After closing, door opens again to
produce a slight gap
Door presses into the end-of-travel
positions
Door does not fully close/open
Door mechanics have changed
Set closing/opening force too weak.
End-of-travel positions incorrectly set
Door blocks just before CLOSE position
Flat battery in the hand transmitter
Aerial not plugged in/aligned
On-site screening of receiving signal
See diagnostic display
Flat battery in hand transmitter
Aerial not plugged in/aligned
No hand transmitter programmed
Optimum setting of end-of-travel positions has
not been achieved
State
Operator starts up and “0” goes out.
Door neither opens nor closes.
Door no longer closes
Motor has come to a standstil
Permanent impulse signal at the start input
An error has occurred in setting the operator.
“0” displayed during the next opening and
closing cycle and then goes out.
“0” continues to be displayed.
Diagnosis / Remedy
Operator receives a start impulse at the START input or via a receiver,
normal operation.
STOP A connection is interrupted.
External safety device has been activated (e.g. wicket door).
STOP B connection is interrupted.
External safety device has been activated (e.g. Photocell).
Motor does not rotate. Call in a specialist company.
Door no longer accepts a start impulse. External impulse generator
emits a permanent impulse signal (e.g. Button is jammed)
Travel path too long.
Repeat setting procedure (menu stages 3 and 4)
Operator is carrying out a learning cycle for the force limit.
Caution: During these travel cycles the force is not monitored!
Check door mechanics. Door is too sluggish.
Number
0
1
2
3
4
5
0
Subject to changes
Terms of the Guarantee
If a complaint is proven to be unjustified, the
customer must bear our costs.
This guarantee is only valid in conjunction with
the signed invoice and commences on the day of
delivery. The manufacturer guarantees that the
product is free of defects.
The warranty is granted for a period of 24 months,
in as far as the verification overleaf has been
properly filled out. Otherwise the warranty shall
expire 27 months after the date of manufacture.
as well as any alterations or modifications carried
out to the operator and accessory parts by the
customer.
The same shall also apply for damage incurred
during transit or as a result of force majeure,
external influences or natural wear as well as
special atmospherical stresses. We cannot
accept any liability following alterations or
modifications of functional parts carried out by
the customer. We must be notified of any defects
immediately in writing; on request the parts in
question are to be made available to us. We shall
not bear the costs for dismantling and
Dear customer,
During production the garage door operator you
have purchased has undergone various checks
by the manufacturer to ensure that it is of
impeccable quality.
Should this operator or parts of it prove to be of no
use or limited use as a result of proven material or
manufacturing defects, we shall rectify this, at our
discretion, through free-of-charge repair or
replacement.
We shall not accept any liability for damage as a
result of unsatisfactory fitting and installation,
improper putting into service, incorrect operation
and maintenance, exessive use and overloading
GB
Retain these installation, operating and maintenance instructions for the full duration of the operator’s service life!
… 15 …

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