Bedienungsanleitung Oki MB290 (Seite 93 von 100) (Englisch)

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13 - Maintenance

Scanner issues

When a paper jam occurs, the following message

appears:

1 Open the document feeder scanner cover.

2 Remove the jammed paper without tearing it.

3 Close the document feeder scanner cover.

4 Press

Miscellaneous issues

When turning on the terminal, nothing is displayed on

the screen.

Check the connection between the power cord and the

outlet.

The terminal does not detect the presence of the

document inserted in the scanner document feeder.

The message R

EADY

does not appear on the screen.

At the start and during scanning, R

EMOVE

OCUMENT

appears on the screen.

1 Remove the document or press button .

2 Check the thickness of the document (50 sheets of

paper of 80 g/m2).

3 Iron out the sheets if needed.

4 Help the sheets along.

The terminal does not receive any faxes.

1 Check that the telephone line cable is correctly

plugged in.

2 Check that there is a tone signal on the telephone

line by means of the button

You receive a blank page.

1 Make a photocopy of a document; if it is correct

then your fax is functioning normally.

2 Call back the subscriber and have him / her resend

the document. It was probably sent with the sheet

inserted backwards.

You cannot send a fax.

1 Check that the telephone line cable is correctly

plugged in.

2 Check the tone by pressing the button .

3 Check the prefix is correctly programmed and

used.

Communication errors

If the communication fails, the terminal advises you of an

automatic retry later.

Example of what is displayed:

Transmission from the feeder

You have the choice between:

• waiting until the transmission takes place at the given

time,

• restarting the transmission immediately by

pressing

• abandoning transmission by pressing . To eject

the document, press again.

Transmission from memory

You have the choice between:

• waiting until the transmission takes place at the given

time,

• restarting the transmission using the transmission

queue. In this case, for a document composed of

several pages, the transmission will take place from

the page where the error occurred (see Performing

immediate transmission from the waiting queue,

page 26),

• abandoning the transmission by deleting the

corresponding command in the transmission line (see

Deleting a transmission on hold, page 27).

The terminal makes at most 5 automatic redials. The non-

transmitted document is automatically deleted from the

memory and a transmission report is then printed together

with an error code and the cause for transmission failure

(see the communication error codes).

Communication error codes

The communication error codes appear in the logs and

transmission reports.

General codes

Code 01 - Busy or no fax answer

This code appears after 6 unsatisfactory attempts. Call

later.

Code 03 - User break

A communication has been stopped by the user pressing

the button .

Code 04 - Non programmed number

A number saved as a one-touch key or abbreviated

number is not valid, check it. (Example: a delayed

transmission was programmed with a one-touch key and

this key has been deleted in the meantime).

Code 05 - Scanning default

An incident occurred with the scanner, for example, the

sheet is jammed.

REMOVE DOCUMENT

STOP

TO CONFIRM

Current time FRI 12 DEC 20:13

Time of next try 0142685014 20:18

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