damaged, altered or made illegible.
5. Ordinary wear and tear.
6. Defects or damage resulting from the use of the product in conjunction or
connection with accessories, products, or ancillary/peripheral equipment not
furnished or approved by OnePlus.
7. Any physical feature defects or damage resulting from improper testing,
operation, maintenance, installation, service, or adjustment not furnished or
approved by OnePlus.
8. Defects or damage resulting from external causes such as collision with an
object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to
weather conditions, theft, blown fuse, or improper use of any electrical source.
9. Defects or damage resulting from cellular signal reception or transmission,
or viruses and 3rd party software problems introduced into the product.
10. Free warranty replacements and repairs are only valid in the country or
region of purchase. Please contact OnePlus Customer Support for more details.
Return Policy (Limited to North America & Europe)
This policy is only applicable to the products purchased from OnePlus official
website www.oneplus.com or OnePlus Exclusive Store (if any). For any product
not purchased from OnePlus official website or OnePlus Exclusive Store, you
may refer to the Return Policy of your original purchase channel.
OnePlus phones and accessories are made to the highest standards and
