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Can’t control other components
Can’t learn commands from another remote
controller
Can’t record
The Zone 2/3 speakers produce no sound
Can’t access the server or Internet radio
Playback stops while listening to music files on
the server
Can’t connect to the AV receiver from a Web
browser
Can’t access the music files on a USB device
Make sure that the remote controller is not too far
away from the AV receiver, and that there’s no
obstruction between the remote controller and the
AV receiver’s remote control sensor.
4
Make sure that the AV receiver is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
If the AV receiver is installed in a rack or cabinet
with colored-glass doors, the remote controller may
not work reliably when the doors are closed.
Make sure you’ve selected the correct remote con-
troller mode.
11, 94
When using the remote controller to control other
manufacturers’ AV components, some buttons may
not work as expected.
Make sure you’ve entered the correct remote control
code.
93
Make sure to set the same ID on both the AV receiver
and remote controller.
64
If it’s an Onkyo component, make sure that the u
cable and analog audio cable are connected properly.
Connecting only an u cable won’t work.
23
Make sure you’ve selected the correct remote con-
troller mode.
11, 94
If you’ve connected an u-capable Onkyo MD
recorder, CD recorder, RI Dock to the TAPE IN/
OUT jacks, or an RI Dock to the GAME IN or VCR/
DVR IN jacks, for the remote controller to work
properly, you must set the input display.
31
If you cannot operate it, you will need to enter the
appropriate remote control code.
91
To control another manufacturer’s component, point
the remote controller at that component.
93
If none of the codes work, use the Learning function
to learn the commands of the other components
remote controller.
97
To control an Onkyo component that’s connected via
u, point the remote controller at the AV receiver.
Be sure to enter the appropriate remote control code
first.
93
To control an Onkyo component that’s not connected
via u, point the remote controller at the compo-
nent. Be sure to enter the appropriate remote control
code first.
93
The entered remote control code may not be correct.
If more than one code is listed, try each one.
When learning commands, make sure that the trans-
mitting ends of both remote controllers are pointing
at each other.
Are you trying to learn from a remote controller that
cannot be used for learning? Some commands can-
not be learned, especially those that contain several
instructions.
Recording
On your recorder, make sure the correct input is
selected.
To prevent signal loops and damage to the AV
receiver, input signals are not fed through to outputs
with the same name (VCR/DVR IN to VCR/DVR
OUT).
When the Pure Audio listening mode is selected,
recording is not possible because no video signals
are output. Select another listening mode.
Zone 2/3
To use the Zone 2 speakers, you must set the “Pow-
ered Zone 2” setting to “Act”.
82
To use the Zone 3 speakers, you must set the “Pow-
ered Zone 3” setting to “Act”.
82
Music Server and Internet Radio
Check the network connection between the AV
receiver and your router or switch.
Make sure that your modem and router are properly
connected, and make sure they are both turned on.
Make sure the server is up and running and compati-
ble with the AV receiver.
75
Check the “Network Settings”. 76
Make sure your server is compatible with the AV
receiver.
75
If you download or copy large files on your com-
puter, playback may be interrupted. Try closing any
unused programs, use a more powerful computer, or
use a dedicated server.
If the server is serving large music files to several
networked devices simultaneously, the network may
become overloaded and playback may be inter-
rupted. Reduce the number of playback devices on
the network, upgrade your network, or use a switch
instead of a hub.
If you’re using DHCP, your router may not always
allocate the same IP address to the AV receiver, so if
you find that you can’t connect to a server or Internet
radio station, recheck the AV receiver’s IP address
on “Network” screen.
77
Check the “Network Settings”. 76
USB Mass Storage Device Playback
Make sure the USB device is plugged in properly.
The AV receiver supports USB devices that support
the USB mass storage device class. However, play-
back may not be possible with some USB devices
even if they conform to the USB mass storage device
class.
USB memory devices with security functions cannot
be played.
102

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