Bedienungsanleitung Packard Bell iPower (Seite 38 von 54) (Englisch)

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38 - Quick Start & Troubleshooting Guide

Click on Start > Control Panel > Programs > Programs and Features.

Did you notice strange behaviour in Internet browser or email program?

Most problems affecting Internet applications, and potentially your whole operating system are caused by malicious

software propagated when you are connected. To check if your computer has been infected, run a check with your antivirus

and anti-spyware programs. To be fully efficient, these protection programs must be up-to-date. Please refer to the Security

chapter (page 28) to learn more about keeping your computer safe.

Update your system files using Windows Update

Windows Update is a catalogue of items such as drivers, security fixes, critical updates, the latest Help files, and Internet

products that you can download to keep your computer running smoothly and up-to-date.

1. Click on Start > All Programs > Windows Update.

2. Select Check for updates and Yes when prompted to install any required software or device drivers.

Did you install new hardware?

When you install a new hardware device, Windows usually detects it automatically and copies the appropriate files

(drivers) to your computer to make it work. This process modifies the system files and can sometimes generate conflicts

within Windows.

Device Manager

1. Open the Device Manager (Start > Control Panel > System and Security

> Device Manager). This allows you to view the status of your hardware devices.

2. If you see any “!” or “?” signs in front of a device name, going back to a previous

version of that driver may help:

1. Right-click on your device and select Properties.

2. Click on the Driver tab and select Roll Back Driver.

Go back to previous restore point with System Restore.

System Restore monitors the changes to your computer and automatically creates restore points to revert to a previous time

if necessary. It can undo harmful changes to your computer and restore its settings and performance, while saving your

personal data files (such as documents, browsing history, drawings, favourites, or emails). Please see page 37 for more

details.

If your computer cannot display the Windows desktop:

Restart your computer, press the Alt+F10 key upon start-up when the Packard Bell logo appears to start the Recovery

Program.

The screen displays applications, but they crash or run

erratically

When your programs run erratically, there are good chances that your operating

system may not be functioning correctly. Please also check the recommendations on

the previous case (page 37) if the steps below do not help solve your problem.

Close programs using Windows Task Manager

If you cannot close your programs by clicking on the cross in the top right corner

of the screen, try using the Task Manager.

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Packard Bell iPower Seite 38

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