Bedienungsanleitung Philips 22PFL3557H (Seite 48 von 59) (Englisch)

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6 Troubleshooting

General issues

The TV does not switch on:

 Disconnect the power cable from the

power outlet. Wait for one minute

then reconnect it.

 Make sure that the power cable is

securely connected.

The TV does not respond to remote

control or front controls when switched

on:

The TV requires some time to start up.

During this time, the TV does not respond

to the remote control or front controls. This

is normal behaviour.

When you are turning the TV on, off or to

standby, you hear a creaking sound from

the TV chassis:

No action is required. The creaking sound is

due to the normal expansion and

contraction of the TV as it cools and warms

up. This does not affect performance.

When the TV is in standby, a startup splash

screen is displayed, then returns to standby

mode:

This is normal behaviour. When the TV is

disconnected and reconnected to the power

supply, the startup screen is displayed at the

next startup.

To switch on the TV from standby, press

on the remote control or press any key on

the TV.

The standby light on the TV blinks red:

Disconnect the power cable from the power

outlet. Wait until the TV cools down before

you reconnect the power cable. If the

blinking reoccurs, contact Philips Consumer

Care.

You forgot the 4-digit code to unlock the

channel blocking feature (child lock):

Enter ‘8888’.

The TV or Smart TV* menu is in the wrong

language:

Change the menu to your preferred

language.

For more information, see Set up your TV >

Language settings > Menu language (Page

33).

* Available on certain models only.

Subtitles are not visible when you play a

movie file from a USB storage device:

Subtitle files that are not hard-coded into a

video file (for example, *.srt, *.sub, *.idx) are

not supported.

You want to upgrade your TV software:

Visit www.philips.com/support and

download the latest software package for

your TV. Software installation instructions

and release notes indicating what's been

updated are also available at the site. Full

instructions on how to upgrade your TV

software are also available at Set up your TV

> Update software.

Channel issues

You want to install TV channels

See Set up your TV > Channel settings

(Page 30) for instructions on installing

analogue or digital channels. If you want to

install satellite TV channels, see Set up your

TV > Channel settings (Page 32).

No digital channels were found during the

installation:

See the technical specifications to make sure

that your TV supports DVB-T, DVB-C or

DVB-S in your country.

 Make sure that all cables are properly

connected and that the correct

network is selected.

Previously installed channels do not appear

in the channel list:

Make sure that the correct channel list is

selected.

You want to rearrange or reorder the

channel list:

After channels have been installed, they

appear in the channel list. For information

about managing channel lists, including

rearranging channels, see Watch TV >

Manage channel lists.

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