Bedienungsanleitung Philips 22PFL3557H (Seite 49 von 59) (Englisch)

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Picture issues

The TV is on, but there is no picture or the

picture is distorted:

 Make sure that the antenna is properly

connected to the TV.

 Make sure that the correct device is

selected as the display source.

 Make sure that the external device or

source is properly connected.

There is sound but no picture:

Make sure that the picture settings are set

correctly.

There is poor TV reception from an

antenna connection:

 Make sure that the antenna is properly

connected to the TV.

 Loud speakers, unearthed audio

devices, neon lights, high buildings and

other large objects can influence

reception quality. If possible, try to

improve the reception quality by

changing the antenna direction or

moving devices away from the TV.

 If reception on only one channel is

poor, fine-tune this channel.

There is poor picture quality from

connected devices:

 Make sure that the devices are

connected properly.

 Make sure that the picture settings are

set correctly.

The TV did not save your picture settings:

Make sure that the TV location is set to

Home. You can change and save settings in

this mode.

The picture does not fit the screen; it is

too big or too small:

Change the picture format.

The picture format keeps changing with

different channels:

Instead of the picture format [Auto zoom],

select a different picture format.

The picture position is incorrect:

Picture signals from some devices may not fit

the screen correctly. Check the signal output

of the device.

The picture from broadcasts is scrambled:

You may need a Conditional Access Module

to access content. Check with your service

operator.

An "e-sticker" banner displaying

information appears on the TV display:

The TV is in [Shop] mode. To remove the

e-sticker, set the TV to [Home] mode, then

restart the TV. See Set up your TV > Other

settings > Location (Page 35).

The computer display on the TV is not

stable:

 Make sure that your PC uses the

supported resolution and refresh rate.

See Product specifications > Display

resolutions.

 Change the TV picture format to

[Unscaled].

Sound issues

There is a picture but sound quality is

poor:

If no audio signal is detected, the TV

automatically switches the audio output off

— this does not indicate malfunction.

 Make sure that all cables are properly

connected.

 Make sure that the volume is not

muted or set to zero.

 Make sure that the TV speaker setting

is selected. Press ADJUST, select

[Speakers], and then select TV.

 Make sure that the TV audio output is

connected to the audio input on the

HDMI-CEC enabled or EasyLink

compliant home theatre device. Sound

should be heard from the home theatre

speakers.

 Some devices may require you to

manually enable HDMI audio output. If

HDMI audio is already enabled but you

still cannot hear audio, try changing the

digital audio format of the device to

PCM ('Pulse Code Modulation'). Refer

to the documentation accompanying

your device for instructions.

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Philips 22PFL3557H Seite 49

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