Solution
Check if the rice cooker is connected to
the mains and if the plug is inserted firmly
into the wall socket.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Press OFF button once.The appliance will
resume to normal
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Add water according to the scale on the
inside of the inner pot (see chapter 'Using
the appliance').
You have failed to press the MENU button
to select a rice cooking function or the
COOKING TIME button and the
COOK/REHEAT button.
Make sure that there is no foreign residue
on the heating element.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Check the quantities mentioned in the
recipe in the section 'Baking cake'.
Add water according to the scale on the
inside of the inner pot (see chapter 'Using
the appliance').
See chapter 'Using the appliance'.
Rinse the rice until water runs clear.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Possible cause
There is a connection problem.
The light is defective.
The battery runs out
Electronic parts mulfunction
The light is defective.
Not enough water has been
added.
The cooking process has not
started.
The inner pot is not properly in
contact with the heating
element.
The heating element is
damaged.
The light is defective.
The quantity of ingredients was
too large.
Not enough or too much water
has been added.
The incorrect menu has been
selected.
The rice has not been rinsed
well.
The temperature control is
defective.
Problem
The cook/reheat light does not
go on.
LCD display is off when rice
cooker is unplugged
LCD shows E0,E1,E2,E3,E4, E6,
E7 or E8
LCD shows E5
The keep-warm light does not
go on when the cooking
process is finished.
The rice is not cooked.
The timer light does not go on
when the timer is set.
The cake does not bake
properly
The rice is too hard or too soft.
The rice is scorched.
The rice cooker does not
automatically switch to keep-
warm mode.
ENGLISH14
Troubleshooting
If your rice cooker does not function properly or if the cooking quality is insufficient, consult the
table below. If you are unable to solve the problem, please contact the Philips Customer Care
Centre in your country.
