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FAQ
ADAPTER PORT terminal
Symptom Remedy
The Bluetooth wireless technology
device cannot be connected or oper-
ated. Sound from the Bluetooth wire-
less technology device is not emitted
or the sound is interrupted.
Check that no object that emits electromagnetic waves in the 2.4 GHz band (microwave
oven, wireless LAN device or Bluetooth wireless technology apparatus) is near the unit. If
such an object is near the unit, set the unit far from it. Or, stop using the object emitting
the electromagnetic waves.
Check that the Bluetooth wireless technology device is not too far from the unit and that
obstructions are not set between the Bluetooth wireless technology device and the unit.
Set the Bluetooth wireless technology device and the unit so that the distance between
them is less than about 10 m and no obstructions exist between them.
Check that the Bluetooth ADAPTER and the ADAPTER PORT of the unit are correctly
connected.
The Bluetooth wireless technology device may not be set to the communication mode
supporting the Bluetooth wireless technology. Check the setting of the Bluetooth wireless
technology device.
Check that pairing is correct. The pairing setting was deleted from this unit or the Blue-
tooth wireless technology device. Reset the pairing.
Check that the profile is correct. Use a Bluetooth wireless technology device that supports
A2DP profile and AVRCP profile.
Video
Symptom Remedy
No image is output when an input is
selected.
Check the video connections of the source component.
For HDMI, or when V.CONV is set to OFF and a TV and another component are con-
nected with different cords (in Setting the Video options on page 59), you must connect
your TV to this receiver using the same type of video cable as you used to connect your
video component. For the component video input, however, signals are only output from
the HDMI output, so when using the component video input, set V.CONV to ON.
Make sure the input assignment is correct for components connected using component
video or HDMI cables (see The Input Setup menu on page 34).
Check the video output settings of the source component.
Check that the video input you selected on your TV is correct.
Some components (such as video game units) have resolutions that may not be con-
verted. If adjusting this receiver’s Resolution setting (in Setting the Video options on page
59) and/or the resolution settings on your component or display doesn’t work, try switch-
ing V.CONV (in Setting the Video options on page 59) to OFF.
Noisy, intermittent, or distorted
picture.
Sometimes a video deck may output a noisy video signal (during scanning, for example),
or the video quality may just be poor (with some video game units, for example). The
picture quality may also depend on the settings, etc. of your display device. Switch off
the video converter and reconnect the source and display device using the same type of
connection (component or composite), then start playback again.
The picture's movement is unnatural.
When Resolution under VIDEO PARAMETER is set to 1080/24p, the picture may not be
displayed properly for some source materials. In this case, set the resolution to some-
thing other than 1080/24p (page 59).
Settings
Symptom Remedy
The Auto MCACC Setup continually
shows an error.
The ambient noise level may be too high. Keep the noise level in the room as low as
possible (see also Problems when using the Auto MCACC Setup on page 33). If the noise
level cannot be kept low enough, you will have to set up the surround sound manually
(page 79).
When using only one surround back speaker, connect it to the SURROUND BACK L
(Single) terminals.
To use a 5.1-channel speaker set, use the surround speakers for the surround channel,
not the surround back channel.
Make sure there are no obstacles between the speakers and the microphone.
If Reverse Phase is displayed, try the following:
— The speaker’s wiring (+ and –) may be inverted. Check the speaker connections.
— Depending on the type of speakers and their installation conditions, Reverse Phase
may be displayed even if the speakers are properly connected. If this happens, select
GO NEXT and continue.
— If the speaker is not pointed to the microphone (listening position) or when using
speakers that affect the phase (dipole speakers, reflective speakers, etc.), it may not be
possible to properly identify the polarity.
After using the Auto MCACC Setup,
the speaker size setting is incorrect.
There may have been some low frequency noise in the room from an air-conditioner,
motor, etc. Switch off all other appliances in the room and use Auto MCACC Setup again.
Depending on a number of factors (bass reproduction capabilities of the speakers, room
size, speaker placement, etc.) this may occur in some cases. Change the speaker setting
manually in Speaker Setting on page 79, and use the ALL (Keep SP System) option for
the Auto MCACC menu in Automatic MCACC (Expert) on page 71 if this is a recurring
problem.
Can’t adjust the Fine Speaker Dis-
tance setting properly.
Check that the speakers are all in phase (make sure the positive (+) and negative (–)
terminals are matched up properly).
The display shows KEY LOCK ON
when you try to make settings.
With the receiver in standby, press u STANDBY/ON for about 5 seconds while holding
down SPEAKERS to disable the key lock.
Most recent settings have been
erased.
The power cord was disconnected from the wall while adjusting this setting.
Settings are only stored if all the zones are turned off. Turn off all the zones before unplug-
ging the power cord.
The various system settings are not
stored.
Do not pull out the power cord while conducting the settings. (The settings will be stored
when both the main zone and sub zone turn off. Turn off all zones before pulling out the
power cord.)
Certain listening modes or
HOME MENU items cannot be
selected.
When Operation Mode is set to Basic, the Pioneer-recommended settings are made and
not all of the functions can be used. To use all of the functions without restrictions, set
Operation Mode to Expert (see Operation Mode Setup on page 35).
88

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