ALARM SIGNALLING
When a condition occurs other than the one expected for regular operation of the stove, an alarm is triggered.
The reason for the alarm is given on the control panel. The sound signal is not enabled for alarms A01-A02 in order not to disturb the user
when there is an absence of pellets in the night tank.
Panel signalling type of problem Solution
A01
The ame does not light Check the level of pellets in the hopper.
Check that the brazier is correctly positioned in its seat
and has no build-up or unburned material.
Make sure the spark plug warms up.
Thoroughly empty and clean the brazier before
restarting.
A02 The re goes out abnormally. Check the level of pellets in the tank.
A03
Thermostat alarm
The temperature of the pellet hopper exceeds
the required safety threshold.
Wait until the end of the cooling phase, stop the
alarm and re-ignite the stove setting the supply of
fuel to minimum (SETTINGS menu - pellet recipe). If
the alarm persists, contact the service centre.
Check whether the room fan is working correctly.
A04 Smoke overtemperature. Reduce the load of pellets (SETTINGS menu - Pellet
recipe); check cleaning of the brazier.
A05
Safety devices alarm
Smoke pressure switch intervention Check for chimney obstructions / door open
Fuel loading hatch Close the hatch.
Lower the fuel level in the hopper.
Open stove door Close the door
A08 Anomalous operation of smoke fan. Delete the alarm and switch the stove on again. If the
alarm persists, contact the service centre.
A09 Fault with the smoke sensor. Delete the alarm and switch the stove on again. If the
alarm persists, contact the service centre.
Service Routine maintenance warning (does not seize) When this blinking message appears upon start-up, it
means it is time to carry out scheduled maintenance.
Call the assistance centre.
ALARM RESET
To reset the alarm, press and hold key 1 (ESC) for a few seconds. The stove checks whether the cause of the alarm is ongoing.
In the rst case, the alarm continues to be displayed, in the second case it turns OFF.
If the alarm persists, contact a service centre.
