Bedienungsanleitung Roberts Radio Colourstream (Seite 89 von 100) (Englisch)

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If you need any further advice, please call our Technical Helpline on 020 8758 0338 (Mon-Fri)

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Troubleshooting - cont.

If your radio can connect to the network, but is unable to play a particular

internet radio station, it may be due to one these causes:

1. The station is not broadcasting at this time of the day.

2. The station has reached its maximum allowed number of simultaneous

connections.

3. The Internet connection between your radio and the server (often

located in a different country) is slow. This could be due to internet

congestion, either locally or at a distance.

4. The station may choose to block internet connections to your geographic

region (sometimes known as geo-locking).

5. The station is no longer broadcasting. The database of radio stations

that your radio connects to is frequently updated and checked but

may not always be completely accurate.

6. The radio station is broadcasting using an audio format which is not

playable by your radio (although the ColourStream does play the most

popular formats used by regular broadcasters).

Try using a PC to listen via the broadcaster’s web site or via the radio

station database web site at http://www.wiﬁ radio-frontier.com. If you

can play the station with a PC, it may be that the internet feed or local

network connection is poor. However, some broadcasters (such as the BBC)

provide different data streams for PC users and internet radio listeners,

so this test is not always conclusive.

If you cannot play the station via your PC this may indicate that the problem

is not necessarily due to your radio, but it could be your network, your

internet connection, the broadcaster, or internet congestion.

Music Player / UPnP problems

The use of the Music Player function with UPnP should be straightforward.

However, the cleverness of UPnP means that it is often disabled by default

by security applications and in routers.

If you are using Windows Media Player as your UPnP server, and if it fails

to operate with your radio, please keep this fact in mind: A fresh installation

of Windows and Windows Media Player when using Microsoft's built-in

ﬁ rewall software will normally work.

If it does not work, possible reasons may include:

UPnP functions blocked in ﬁ rewall software

UPnP functions turned off by security software

UPnP functions 'hi-jacked' by other software

UPnP functions blocked in the router

Multi-cast packets blocked in the router

IP address of system blocked in ﬁ rewall software

Some third-party UPnP servers are much less dependent upon other

parts of Windows than WMP 11 or 12. If the greater ﬂ exibility that these

offer is attractive, then it may be found in some cases that they are easier

to get working.

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Roberts Radio Colourstream Seite 89

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