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The electronic control features several internal monitoring functions. If an error occurs, the
power supply will be quit and an error code will appear on the display, in addition there is an
acoustic signal during the first 60 seconds.
Error code table:
E0 Pot recognition: Each cooking zone features a sensor which recognizes whether there
is a vessel on the cooking zone. If no suitable vessel is recognized on the cooking zone
after switch-on, the display will show “E0”.
Self help: Place a pot on the cooking zone within 45 seconds; otherwise the electronics
will switch the unit into the standby mode. (Also refer to point “Getting acquainted
with your appliance“)
E1 Electronic error: A short-circuit has occurred in an electronic circuit of the appliance.
Self-help: Not possible – the appliance must be forwarded to the customer service at any rate.
E2 Temperature sensor: The temperature sensor below the glass ceramic plate is defect.
Self-help: Not possible – the appliance must be forwarded to the customer service at
any rate.
E3 Electronic control of over-voltage: An Error has occurred in an electronic circuit of the
appliance due to excessively high voltage (> 270 V~).
Self-help: Make sure the appliance is connected to the voltage indicated on the rating label.
E4 Electronic control of under-voltage: An error has occurred in an electronic circuit of
the appliance due to excessively low voltage (< 160 V~).
Self-help: Make sure the appliance is connected to the voltage indicated on the rating label.
E5 Overheating protection (“power level” operating mode): During the “power level”
mode the temperature on the cooktop exceeds the maximum tolerable value of 200 °C
(e. g. due to hot oil or fat or an empty pot or any other metal object while the appliance
is switched on).
Self-help: Eliminate the cause of overheating. Once the cooktop has cooled the appliance
can be put into operation again. Afterwards, use the “temperature level” mode for
constant temperatures above 200 °C.
E6 Inside temperature: The inside of the appliance is too warm (e. g. due to hindered air
supply, blocked or defective fan or excessive ambient temperature).
Self-help: Clean the ventilation holes or remove any impurities that might be there,
improve the ventilation
NOTE: For all displayed error codes, except of “E0”, it is necesary to manually reset the con-
trol by pulling the mains plug or seperating the unit from the main supply.
Error codes
• Following that clean the cold glass surface with a damp cloth and some dishwater and wipe
it dry with a clean cloth or kitchen tissue. On the market there are suitable cleaning agents for
glass ceramic cooktops available with which the whole glass surface is treated by means of a
kitchen tissue until there is no soiling visible anymore.
Never immerse the appliance into water and do not use steam jet appliances.
• Make sure no water or steam may infiltrate the appliance from below either.
• Never use abrasives, steel wool or sharp, scratchy objects.
• If there is any dirt visible in the area of the ventilation slots, it can be removed from the out
side by means of a vacuum cleaner.