Bedienungsanleitung Samsung ML 2850 series (Seite 40 von 87) (Englisch)

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Troubleshooting>

Vertical lines If black vertical streaks appear on the page:

• The drum inside the toner cartridge has

probably been scratched. Install a new toner

cartridge. See page 8.3.

If white vertical streaks appear on the page:

• The surface of the LSU part inside the printer

may be dirty. Clean the LSU. See page 8.1.

Gray

background

If the amount of background shading becomes

unacceptable, the procedures below may fix the

problem.

• Change to lighter weight pages. See page 4.3.

• Check the printer’s environment; low humidity

(lower than 20% RH) or high humidity (higher

than 80% RH) conditions can increase the

amount of background shading.

• Remove the old toner cartridge and install a

new one. See page 8.3.

Toner smear • Clean the inside of the printer. See page 8.1.

• Check the paper type and quality. See page

4.2.

• Remove the toner cartridge and install a new

one. See page 8.3.

Vertical

repetitive

defects

If marks repeatedly appear on the printed side of

the page at even intervals:

• The toner cartridge may be damaged. If a

repetitive mark occurs on the page, install a

new toner cartridge. See page 8.3.

• Parts of the printer may have toner on them. If

the defects occur on the back of the page, the

problem will likely correct itself after a few

more pages.

• The fusing assembly may be damaged.

Contact a service representative.

Condition Suggested solutions

Background

scatter

Background scatter results from bits of toner

distributed on the printed page.

• The paper may be too damp. Try printing with

a different batch of paper. Do not open

packages of paper until necessary so that the

paper does not absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing

over areas that have overlapping seams on

the reverse side. Printing on seams can cause

problems.

• If background scatter covers the entire

surface area of a printed page, adjust the print

resolution through your software application or

via the printer properties window.

Misformed

characters

• If characters are improperly formed and

producing hollowed images, the paper stock

may be too slick. Try a different paper. See

page 4.3.

Page skew • Ensure that the paper is loaded properly.

• Check the paper type and quality. See page

4.2.

• Ensure that the paper is loaded correctly and

the adjustable guides are not too tight or too

loose against the paper stack.

Curl or wave • Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high

temperature and humidity can cause paper

curl. See page 4.2.

• Turn over the stack of paper in the tray. Also

try rotating the paper 180° in the tray.

Condition Suggested solutions

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Samsung ML 2850 series Seite 40

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