Bedienungsanleitung Samsung NV75K5571RM (Seite 41 von 48) (Englisch)

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Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the

suggestions. If the problem continues, contact a local Samsung service centre.

Problem Cause Action

The buttons

cannot be pressed

properly.

• If there is foreign matter

caught between the

buttons

• Remove the foreign matter

and try again.

• Touch model: if there is

moisture on the exterior

• Remove the moisture and

try again.

• If the lock function is set

• Check whether the lock

function is set.

The time is not

displayed.

• If there is no power

supplied

• Check whether there is

power supplied.

The oven does not

work.

• If there is no power

supplied

• Check whether there is

power supplied.

The oven

stops while in

operation.

• If it is unplugged from the

power socket

• Reconnect the power.

The power

turns off during

operation.

• If continuous cooking

takes a long time

• After cooking for a long

time, let the oven cool.

• If the cooling fan does not

work

• Listen for the sound of the

cooling fan.

• If the oven is installed

in a place without good

ventilation

• Keep the gaps specified

in the product installation

guide.

• When using several power

plugs in the same socket

• Use a single plug.

There is no power

to the oven.

• If there is no power

supplied

• Check whether there is

power supplied.

Problem Cause Action

The oven exterior

is too hot during

operation.

• If the oven is installed

in a place without good

ventilation

• Keep the gaps specified

in the product installation

guide.

The door cannot

be opened

properly.

• If there is food residue

stuck between the door

and product interior

• Clean the oven well and

then open the door again.

The interior light

is dim or does not

turn on.

• If the lamp turns on and

then off

• The lamp automatically

turns off after a certain

amount of time to save

power. You can turn it on

again by pressing the oven

light button.

• If the lamp is covered

by foreign matter during

cooking

• Clean the inside of the oven

and then check.

Electric shock

occurs on the

oven.

• If the power is not

properly grounded

• If you are using a socket

without grounding

• Check whether the

power supply is properly

grounded.

There is water

dripping.

• There may be water or

steam in some cases

depending on the food.

This is not a product

malfunction.

• Let the oven cool and then

wipe with a dry dish towel.

There is steam

through a crack in

the door.

There is water

remaining in the

oven.

The brightness

inside the oven

varies.

• The brightness changes

depending on power

output changes.

• Power output changes

during cooking are not

malfunctions, so there is no

need to worry.

NV75K5571RM_EU_DG68-00738B-01_EN.indd 41 2016-12-19  11:53:39

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