Bedienungsanleitung Samsung SL-C4060 (Seite 279 von 316) (Englisch)

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Wireless network problems | 279

Wireless network problems

If problems occur while using the machine on a network, check the following:

For information on the access point (or wireless router), refer to its own user guide.

• Your computer, access point (or wireless router), or machine may not be turned on.

• Check the wireless reception around the machine. If the router is far from the machine or there

is an obstacle, you might have difficulty receiving the signal.

• Cycle the power for the access point (or wireless router), machine, and computer. Sometimes

cycling the power can recover network communication.

• Check whether firewall software (V3 or Norton) is blocking the communication.

If the computer and the machine are connected on the same network and it cannot be found

when searching, firewall software might be blocking the communication. Refer to the user

guide for the software to turn it off and try searching for the machine again.

• Check the machine's IP address. Reinstall the machine driver and change the settings to

connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP

address could change if the machine is not used for a long time or if the access point has been

reset.

(or wireless router). Then you can always use the IP address that is set with the MAC address.

You can identify the Mac address of your machine by printing a network configuration report.

• Check whether the machine's IP address is allocated correctly. You can check the IP address by

printing the network configuration report.D

• Check whether the access point (or wireless router) has a configured security (password). If it

has a password, refer to the access point (or wireless router) administrator.

• Check the wireless environment. You might not be able to connect to the network in the

infrastructure environment where you need to type in a user's information before connecting

to the access point (or wireless router).

• This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types

(e.g., Bluetooth) are not supported.

• The machine is within the range of the wireless network.

• The machine is located away from obstacles that could block the wireless signal.

Remove any large metal objects between the access point (or wireless router) and the machine.

Make sure the machine and wireless access point (or wireless router) are not separated by

poles, walls, or support columns containing metal or concrete.

• The machine is located away from other electronic devices that may interfere with the wireless

signal.

Many devices can interfere with the wireless signal, including a microwave oven and some

Bluetooth devices.

• Whenever the configuration of your access point (or wireless router) changes, you must do the

product's wireless network setup again.

• The maximum number of devices that can be connected via Wi-Fi Direct is 4.

• If the access point is set to work with the 802.11n standard only, it may not connect to your

machine.

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