Bedienungsanleitung Samsung VS25C97 (Seite 33 von 48) (Englisch)

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Appendix

SmartThings app

The SmartThings app is only compatible with

models that have a Wi-Fi function. If you do

not have a Wi-Fi router, you cannot use the

SmartThings app.

STEP 1 Setting up the wireless router

• Please refer to your wireless router’s user

manual for how to set it.

• This vacuum cleaner supports only 2.4 GHz

Wi-Fi.

• This vacuum cleaner supports IEEE 802.11b/g/n

and Soft-AP.

- IEEE 802.11n is recommended.

• This vacuum cleaner supports only DHCP

(Dynamic Host Configuration Protocol). Please

make sure that the DHCP server option is

activated on your wireless router.

• The vacuum cleaner supports the WEP-OPEN,

WPA-PSK/TKIP, and WPA2-PSK/AES for the

authentication and encryption protocols.

- WPA2-PSK/AES is recommended.

- Confirm that your router has a unique SSID

and password.

• The quality of your wireless network

connection may be influenced by the

surrounding wireless environment.

• If your Internet service provider has

permanently registered the MAC address (a

unique identification number) of your PC or

modem, your vacuum cleaner may not be able

to connect to the Internet. Ask your Internet

service provider about the procedure to

connect an apparatus other than a PC to the

Internet.

• If your Internet service provider requires your

ID or password to connect to the Internet, your

vacuum cleaner may not be able to connect.

If this is the case, you must enter your ID or

password when connecting to the Internet.

• The vacuum cleaner may not be able to

connect to the Internet because of the firewall

setting of your network. Contact your Internet

service provider to resolve these issues.

• Some wireless routers may transmit an

abnormal Domain Name Server (DNS) address

even if the Internet is not connected. If this

occurs, contact the manufacturer of your

wireless router and your Internet service

provider.

• If you still cannot connect to the Internet even

after trying the procedure provided by your

Internet service provider, please contact an

authorized Samsung service center.

• If your router is not a Wi-Fi certified product,

the vacuum cleaner may not be able to connect

to the Internet.

STEP 2 Downloading the SmartThings app

• Download and install the SmartThings App

from the markets (Google Play Store, Apple

App Store, or Samsung Galaxy Store). To find

the app, use the keyword “SmartThings”.

NOTE

• The SmartThings app is incompatible with

some tablets and mobile devices.

- [Android] 8.0 or later (at least 3 GB of RAM)

is recommended.

• Some iPads and some mobile devices may not

be supported.

- [iOS] 14.0 or later is supported.

• Visit Play Store or App Store to see if your

mobile device is compatible with the

SmartThings app.

• The supporting software version of the

SmartThings app is subject to change

according to the OS supporting policy the

manufacturer provides. In addition, as for the

SmartThings app or the functions that the app

supports, the new application update policy on

the existing OS version can be suspended due

to usability or security reasons.

• The SmartThings app is subject to change

without notice to improve usability or

performance. As the mobile phone OS version

is updated every year, the SmartThings is also

updated continually according to the latest OS.

Appendix

Untitled-5 33 2023-07-28  2:24:32

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