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END-USER LICENSE A GREEMENT FOR SHARKNINJA SOFTW ARE
5 .6 Y ou wi ll not u se the Ayl a App lic ation L ibr arie s or Ayla Em be dde d Sof tw are to at temp t to gain
un auth orize d acce ss to or u se of th e syste ms/ser vi ces of S har kNi nja’s ot her l icen sor s; no r will Y ou tr ans mit
vir use s, wo rms , T ro jan h ors es, t ime b omb s, spy war e, ma lware , ca nce lbot s, p ass ive coll ec tion m ech ani sms ,
rob ots , dat a min ing s oft ware , or a ny othe r mal icio us or i nvasive c ode o r prog ram i nto the s ystem s/ser vice s
of SharkNinja’ s other licens ors.
5 .7 Y o u will n ot use t he Ayla Ap pli cati on Lib rar ies o r A yla Em be dde d Sof tw are to in terf ere wi th, b reac h,
or c ircumve nt any s ecu rity f eatu re, a uthe ntic atio n feat ure, o r any oth er fe atur e that re stri ct s or en force s
lim itat ions o n the u se of, or a cces s to, the s yste ms/ser vice s of Sh ark Nin ja’s oth er li cens ors .
5 .8 You wil l not pro be , att ack , sca n, o r test t he vu lne rabi lit y of the s ystem s/ se rvi ces of S har kNi nja ’s othe r
licensors .
5 .9 S har kNi nja ’ s oth er lic ens ors of t he SN A PP S, Ayla A ppl ica tion L ibra rie s, a nd the Ayl a Emb edd ed
So ft ware a re the ex pres s thir d-p ar ty b ene fici arie s of thi s EUL A , an d the p rovisi ons o f this S ect ion of th is
EU L A are ma de exp res sly fo r the be ne fit of su ch lic ens ors , an d are en force abl e by suc h lice nsor s.
6 . T E R M I N AT I O N . With out p rej udic e to any oth er rig hts , Sh ark Nin ja may te rmi nate thi s EU LA i f Y ou f ail to
com ply w ith the te rms a nd co ndit ions o f this E UL A . In su ch even t, Y o u mu st de stroy al l copi es of S N APP S
in y our possess ion.
7 . C OPYRIGHT . All titl e, in clu ding b ut no t limi ted to copy righ ts , in an d to SN AP PS a nd any c opie s the reof
are ow ned by S ha rkN inja o r its s upp lie rs. A ll titl e and i ntell ec tual p rop er ty ri ghts i n an d to the co ntent
whi ch may b e acce sse d thro ugh u se of S N APP S are th e pro per ty o f the re spe ctive co nten t owne r and m ay
be p rotec ted by ap pli cab le co pyrig ht or oth er in tell ect ual p rope rt y laws a nd tre atie s. Th is EU L A gra nts Y ou
no r ight s to use s uch co ntent . All r ight s not ex pres sly gr ante d are re ser ved by S har kNi nja .
8 . OPE N SO UR CE SO FT W AR E . Y ou h ere by ack nowl edg e that S N AP PS may c onta in sof t ware th at is
su bjec t to “op en so urce ” or “ fre e sof twa re” l icen ses ( “Op en S ource S of twa re” ). The l ice nse gr ante d by this
EU L A doe s not a pply to O pe n Sou rce So ft ware co nta ine d in th e SN AP PS . Rat her, the te rms a nd co nditi ons
in th e app lic abl e Op en So urce S of twa re lice nse s hall a pp ly to the O pen S ou rce Sof t ware . Noth ing i n this
EU L A limi ts you r righ ts un de r , o r gra nts Y ou r ight s that s upe rse de , any Op en So urce S of twa re lice nse . Y o u
ac knowl ed ge tha t the O pen S our ce Sof tw are li cens e is sol ely b etwe en Y ou a nd th e app lic abl e lice nsor o f
the O pe n Sou rce So ft ware . T o th e exte nt the te rms o f the li cens es ap pli cab le to the O pe n Sou rce So ft ware
req uir e Sha rkN inj a to make a n oe r to provid e the O pe n Sou rce So ft ware , suc h oe r is he reby ma de , and
Y o u may exer cise it by c onta cti ng Sh ark Nin ja at th e bel ow add res s.
9. N O W AR RA NTI ES . Sha rkN inj a expre ssly d iscl aim s any wa rran ty fo r SN AP PS , Ayla Ap pli cati on Lib rar ies ,
or Ayla E mbe dd ed Sof t ware . SN A PPS , Ayla A ppli cati on Li bra ries , an d A yla E mbe dde d Sof t ware a re
prov ide d ‘ A s Is’ w itho ut any exp res s or im plie d war rant y of any k ind , inc lud ing b ut not l imite d to any
war ran ties of m erc hant abi lit y , n oni nfr ing eme nt, fi tnes s of a pa rti cula r pur pos e, or ti tle. S ha rkN inja d oes
not w arra nt or a ssu me res pon sib ilit y for th e acc urac y or co mpl eten ess of a ny info rma tion , text , gra phi cs ,
lin ks , or oth er ite ms co ntai ned w ithi n the S N APP S . Sha rkN inja m ake s no war rant ies re spe cti ng any h arm
tha t may be c aus ed by th e tran smi ssio n of a com pute r vir us, wo rm , log ic bo mb, o r othe r suc h comp uter
pro gra m. S har kNi nja f ur the r expre ssly d iscl aim s any war ran ty or re pre sen tatio n to any thi rd pa rt y .
10 . LIM IT ATIO N OF LI ABI LIT Y . In n o event sh all S har kNi nja o r its su ppl ier s be li abl e for any s pec ial ,
in cide nta l, p uniti ve, in dire ct , or con seq uen tial d ama ges w hat soeve r (inc lud ing , but n ot lim ited to, d am age s
for l oss of p rofit s or co nfi dent ial o r othe r info rmat ion , for b usin ess i nter rupti on , for p ers ona l inju ry, for
los s of pr ivac y , f or fa ilu re to mee t any du ty in clu din g of goo d fai th or of re aso nab le ca re, fo r ne glig enc e,
an d for a ny othe r pec uni ar y or oth er los s wha tso ever) aris ing o ut of or i n any way rel ated to th e use o f or
in abil ity to u se SN D evice s or S N APP S, t he prov isio n of or f ailu re to provi de su ppo rt o r othe r ser vic es,
inf orm atio n, sof t ware , and r elate d conte nt th roug h the p rodu ct o r othe rwi se ar isin g out of t he use o f
SN A PP S, o r othe rw ise un der o r in co nne cti on with a ny provi sion o f this E UL A , even in t he event o f the
fa ult , tort ( incl udi ng ne gli gen ce ) , stri ct lia bil ity, bre ach of c ontra ct , or br each o f warr ant y of Sh ark Nin ja or
any s upp lier, an d even if S har kNi nja or a ny sup pli er ha s bee n adv ise d of the p ossi bili ty of su ch da mag es .
Sh ark Nin ja sh all have n o lia bilit y with r esp ect to t he con tent of th e SN A PP S or any p ar t ther eof, in clu ding
bu t not li mited to e rro rs or o miss ion s cont ain ed th erei n, li bel , inf rin gem ent s of rig hts o f pub licit y, priva cy,
tra dem ark r ight s, b usi nes s inte rrup tion , pe rso nal i njur y, los s of priv acy, mo ral ri ght s, or t he dis clo sure of
confidenti al in format ion.
11 . AP PLI CAB LE L A W. The law s of the C omm onwea lth of M ass ach use tts w ill gove rn thi s EU LA a nd
Y o u he reby co nse nt to exclus ive jur isdi cti on an d venu e in th e state a nd fe de ral co ur ts sit ting i n the
Co mmo nwea lth of Ma ssa chu set ts .
12. ASSIGNMENT . Sh ark Nin ja may a ssig n this E UL A with out n otice to L icen sor.
13. ENTIRE AGREEMEN T . Th is EU LA ( inc ludi ng any a dd end um or a me ndm ent to th is EU LA w hic h is
in clud ed wi th the S N Devi ces ) is th e enti re agr eem ent b etwe en Y ou a nd Sh ark Nin ja re latin g to the S N
AP PS a nd su per sed es al l prio r or co ntem pora ne ous o ral o r writ ten com mu nic atio ns, p rop osa ls an d
rep res enta tion s with re spe ct to th e SN AP PS o r any oth er su bje ct ma tter c overed by t his EU L A . T o th e
exte nt th e term s of any Sh ark Nin ja po lici es or p rogr ams f or su ppo rt se rv ices c onfl ict w ith the te rms o f this
EU L A, t he ter ms of th is EU LA s hal l contr ol.
If Y ou h ave que stio ns reg ard ing th is EU L A, p lea se con tac t Sh ark Nin ja at 8 9 A Stree t, Su ite 10 0,
Ne ed ham , MA 024 94 .
ONE (1) YEAR LIMITED W ARRANTY
Th e On e (1) Year L imite d Warra nty a ppl ies to p urch ase s mad e fro m auth orize d reta ile rs of SharkNinja
Operating L LC. W ar rant y cover age a ppl ies to th e orig ina l owne r and to t he ori gin al pro duc t on ly an d is
not t ransferable.
Sh ark Nin ja war ran ts tha t the u nit sh all b e free f rom d efe cts i n mate rial a nd wo rkm ans hip fo r a per iod
of on e ( 1) year f rom th e date o f purc has e whe n it is us ed un der n orm al ho use hol d con ditio ns an d
ma inta ine d acco rdi ng to the re qu irem ent s outl ine d in th e Owne r’s G uid e, su bje ct to th e foll owing
conditi ons and e xclusions:
Wh at is c overe d by thi s war ran ty?
1 . Th e orig ina l unit a nd / o r non -wea rabl e com pon ent s de eme d def ect ive, in S ha rkN inja ’s sole d iscr etion ,
wil l be rep air ed or re pla ced u p to one ( 1) ye ar fro m the o rigi nal p urch ase d ate.
2 . In th e event a re pla cem ent un it is is sue d, th e war rant y covera ge e nds si x ( 6) m onth s foll owing th e
rec eipt d ate of th e repl ace men t unit o r the re mai nde r of th e existi ng wa rran ty, whic hever i s late r .
Sh ark Nin ja res er ves the r ight to r epl ace th e unit w ith on e of eq ual o r grea ter val ue.
Wh at is n ot cover ed by t his w arr ant y?
1 . Nor mal we ar an d tea r of wear abl e par ts (suc h as fo am filte rs , HE P A filte rs , pad s, etc .), whic h req uire
reg ula r mai nten anc e and / o r repl ace men t to ens ure th e prop er f unc tion ing o f your u nit, a re not c overed
by thi s warr ant y . Rep lac eme nt pa rt s are ava ilab le fo r purc has e at sharkaccessories.com .
2 . A ny unit t hat ha s be en ta mpe red wi th or us ed fo r com merc ial p urp oses .
3 . Dam age c au sed by m isus e ( e .g. , vacu umi ng up wa ter or o the r liqu ids), abu se, n egl ige nt han dli ng, f ail ure
to pe rfo rm re qui red ma inte nan ce ( e .g. , not c lea nin g the fil ters), or da mag e du e to mish and lin g in tra nsit .
4. Consequent ial and i nciden tal da mages.
5 . Def ect s ca use d by repa ir pe rso ns no t auth orize d by Sha rkN inj a. Th ese d efe ct s incl ude d am age s cau sed
in th e pro cess o f ship pin g, al teri ng, o r rep airi ng the S ha rkN inja p rod uc t ( or a ny of its p ar ts) when t he
rep air i s per for me d by a repa ir pe rso n not a utho rized by S har kNi nja .
6 . Pr odu ct s purc has ed , used , or o per ated o uts ide N or th Ame ric a.
How t o get s er vice
If yo ur ap plia nce f ails to o pe rate pro pe rly whi le in u se un der n orm al ho use hol d con ditio ns wit hin th e warr ant y
pe rio d, vi sit sharkcl ean.com/ support for p rod uct c are a nd m ainte nan ce se lf-he lp. O ur Cu stom er S er vice
Sp eci alis ts a re also av aila ble a t 1 - 8 00 -7 98 -7 39 8 to a ssis t with p rodu ct s upp or t and wa rra nty s er vice o ption s,
in clud ing t he po ssib ilit y of up grad ing to o ur VI P war rant y se rvi ce opti ons f or sel ec t prod uc t cate gor ies .
Sh ark Nin ja wil l cover th e cost fo r the c usto mer to s end i n the un it to us fo r rep air or r epl ace men t. A fe e of
$24 .9 5 ( sub jec t to cha nge) will b e cha rge d whe n Sha rkN inj a shi ps the r epa ired o r rep lace me nt uni t.
How t o in iti ate a w arra nt y cla im
Y o u mu st ca ll 1 - 8 0 0 -79 8 -7 3 9 8 to ini tiate a wa rran ty cl aim . Be fore c alli ng to fil e a clai m, re gis ter you r pro duc t
at w ww.r egi ster you rsh ark .co m. T o bet ter a ssis t you pl eas e have your S ha rk with yo u at the ti me of yo ur ca ll.
A Cu stom er Se rv ice Sp eci ali st will p rovid e you with r etur n and p ack ing i nstr uct ion in form atio n.
How s tat e law a pp lie s
Th is war rant y give s you sp eci fic le gal r ight s, a nd you a lso m ay have othe r rig hts th at var y fr om st ate to
st ate. S ome s tate s do not p erm it the exc lusi on or l imit atio n of inc ide nta l or con seq uen tial d ama ges , so th e
ab ove may not a ppl y to you.