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OPERATING INSTRUCTIONS
Please Note: The filter is washable. It should, however, be replaced every
three (3) months to ensure peak performance of your vacuum.
Important: Make sure that filter has completely air dried before
re-installing back in the hand vacuum.
REPLACEMENT PARTS FOR MODELS SV800 – SV800C
Replacement dust cup filter SKU# XF800 or XF800C
Replacement battery pack SKU# XBT800
Replacement belt SKU# X800BLT
To order replacement batteries, filters or belts or for technical support:
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
or
visit our website: www.sharkvac.com
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
STICK VACUUM
WILL NOT OPERATE
1. Batteries discharged.
2. Dead battery (battery
won't hold charge).
3. Contacts between the
battery and the
charging base are dirty.
4. No power in electrical
outlet supplying
transformer.
1. Charge unit.
2. Replace battery.
3. Wipe and clean dirt from
contacts.
4. Check fuse or breaker.
Replace fuse/reset breaker
MOTORIZED BRUSH
WILL NOT WORK
1. The agitator is blocked
with debris or string.
2. The belt is broken.
1. Remove debris from
agitator. If there is string
or thread wrapped cut
gently with scissors.
2. Replace the belt.
STICK VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK
1. Dust cup container is
full.
2. Dust cup filter needs
cleaning or
replacement.
3. Battery needs
recharging.
1. Empty dust cup container
2. Remove dust cup filter and
check for object(s) in air
duct and remove. Clean or
replace dust cup filter.
3. Charge battery.
DUST ESCAPING
FROM STICK
VACUUM
1. Dust cup container is
full.
2. Dust cup filter is not
installed correctly.
3. Puncture/hole in dust
cup filter.
1. Empty dust cup container.
2. Review dust cup filter
installation instructions.
3. Replace dust cup filter.
BATTERY WILL NOT
HOLD CHARGE
1. Battery has reached the
end of its service life.
1. Call customer service at
1 (800) 798-7398 or visit
www.sharkvac.com to
order new battery.
7
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, return the complete appliance and accessories, freight prepaid. For
Customer Service support, call 1 (800) 798-7398 or visit our website at www.sharkvac.com.
If the appliance is found by EURO-PRO Operating LLC to be defective in material or
workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of
purchase date and $ 11.95 to cover the cost of return shipping and handling must be included. *
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally
require replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts and does
not apply to any unit that has been tampered with or used for commercial purposes. This limited
warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to
faulty packaging or mishandling in transit. This warranty does not cover damage or defects
caused by or resulting from damages from shipping or repairs, service or alterations to the
product or any of its parts, which have been performed by a repair person not authorized by
EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the
specific obligations expressly assumed by it under the terms of the limited warranty. In no event
is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature
whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package “ATTENTION
CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
-----------------------------------------------------------------------------------------
OWNERSHIP REGISTRATION CARD
FOR CANADIAN CONSUMERS ONLY
Please fill out and mail the product registration card within ten (10) days of purchase. The registration will enable
us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to
have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec, H4S 1A7
_____________________________________________________________________
Appliance model
_____________________________________________________________________
Date purchased Name of store
_____________________________________________________________________
Owner’s name
_____________________________________________________________________
Address City Prov. Postal code
Models
SV800
SV800C
8
Models SV800 – SV800C
Printed in China
5

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