Bedienungsanleitung Siemens ER3A6BD70D (Seite 13 von 16) (Englisch)

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en Trouble shooting

3Trouble shooting

Tr oubl e s hoot i ng

Sometimes certain faults detected can be easily

resolved. Before calling the Technical Assistance

Service, bear in mind the following advice:

Fault Possible cause Remedial action

Electrical operation is gener-

ally impaired.

Defective circuit breaker. Check inside the fuse box to see if any of the fuses are

damaged. Replace if necessary.

The circuit breaker or one of the residual-current circuit

breakers has been triggered.

Check the control panel to see if the automatic circuit

breaker or a fault current switch has failed.

Automatic ignition is not work-

ing.

There may be remnants of food or cleaning agent resi-

dues trapped between the ignition plugs and the burners.

The spaces in between the ignition plugs and the burners

must be clean.

The burners are wet. Carefully dry the burner caps.

The burner caps have not been fitted correctly. Make sure that the caps have been fitted correctly.

The appliance is not earthed or has not been connected

correctly, or the earth cable is damaged.

Contact an electrician.

Automatic ignition is not work-

ing and the ”‚ or ”ƒ symbol

appears in the display.

The electronics have overheated. Switch the burners off or use only the lowest heat setting

until the electronics have cooled down sufficiently.

The burner flame is uneven. The burner parts have not been fitted correctly. Fit the burner parts to the relative burner correctly.

The burner slots are dirty. Clean the burner slots.

The gas does not appear to be

flowing correctly or there is no

gas being produced at all.

The gas supply has been shut off by the intermediate

valves.

Open the intermediate valves.

If gas is supplied by a gas cylinder, check that this is not

empty.

Replace the gas cylinder.

There is a smell of gas in the

kitchen.

The gas tap is open. Close the gas tap.

The gas cylinder has not been connected correctly. Make sure that the gas cylinder has been connected cor-

rectly.

Gas may be leaking. Close the central tap in the gas line, ventilate the room

and immediately call an authorised installer, who can

inspect the gas system and issue an installation certifi-

cate. Do not use the appliance until you are sure that gas

is not leaking from the system or the appliance.

The burner switches off as

soon as the control knob is

released.

The control knob was not held down for long enough. If the burner is switched on, hold the control knob down

for a few seconds longer.

The burner slots are dirty. Clean the burner slots.

”„, ”…, ”†, ”‡, ”ˆ,

”‰, ”Š appear in the dis-

play.

Electronics fault. Disconnect the hob from the power supply. Wait a few

seconds and then reconnect it. If the indicator remains lit,

contact the after-sales service.

The heat setting indicator in

the display continually devi-

ates from the heat setting that

was selected using the control

knob.

Incorrect calibration of the electronics. Carry out the calibration in accordance with the installa-

tion instructions.

Customer service en

4Customer service

Cust omer ser vi ce

When contacting our Technical Assistance Service,

please provide the product number (E-Nr.) and

production number (FD) of the appliance. This

information is given on the specifications plate located

on the lower section of the hob and on the label in the

user manual.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You

can therefore be sure that the repair is carried out by

trained service technicians who carry original spare

parts for your appliances.

Warranty conditions

In the unlikely event that the appliance is damaged or

does not meet your expectations in terms of quality,

please inform us as soon as possible. For the warranty

to be valid, the appliance must not have been tampered

with, or used inappropriately.

The applicable warranty conditions are those set out by

the company's representative office in the country of

purchase. Detailed information is available from retail

outlets. Proof of purchase must be presented to obtain

the benefits of the warranty.

We reserve the right to introduce changes.

7Environmental protection

Env i r onment al pr ot ect i on

If the ) symbol is shown on the specifications plate,

bear in mind the following instructions:

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly

manner.

The packaging of your appliance has been

manufactured using only the materials which are strictly

necessary to guarantee efficient protection during

transport. These materials are 100% recyclable, thus

reducing the environmental impact. You can also

contribute to caring for the environment by following the

advice below:

■Dispose of the packaging in the appropriate

recycling bin.

■Before you get rid of an old appliance, make sure

you disable it. Contact your local authority to find out

the address of your nearest recycling centre to

dispose of your appliance.

■Do not pour used oil down the sink. Collect it in a

sealed container and take it to an appropriate

collection point or, failing that, place it in the rubbish

bin (it will end up in a controlled dump; this is

probably not the best option, but it will avoid

contaminating ground water).

GB 0344 892 8999

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak. Off peak 0.0088 €

per minute.

This appliance is labelled in accordance with

European Directive 2012/19/EU concerning

used electrical and electronic appliances

(waste electrical and electronic equipment -

WEEE). The guideline determines the

framework for the return and recycling of used

appliances as applicable throughout the EU.

Siemens ER3A6BD70D Seite 13

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