Bedienungsanleitung Siemens EX607LYV5E (Seite 41 von 48) (Englisch)

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en Frequently Asked Questions (FAQ)

Cookware

Which types of cookware can be used with an induction hob?

You can find information on which types of cookware can be used with an induction hob in the section on ~ "Induction cooking".

Why is the hotplate not heating up and why is the heat setting flashing?

The hotplate on which the cookware is standing is not switched on.

Check that you have switched on the correct hotplate.

The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.

Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can

find information on the type, size and positioning of cookware in the sections on ~ "Induction cooking", ~ "Flex Zone" and ~ "Move

function".

Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting?

The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.

Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can

find information on the type, size and positioning of cookware in the sections on ~ "Induction cooking", ~ "Flex Zone" and ~ "Move

function".

Cleaning

How do I clean the hob?

Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dish-

water detergent (concentrated) or scouring pads.

You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"

Trouble shooting en

3Trouble shooting

Tr oubl e shoot i ng

Usually, faults are small matters that are easy to

eliminate. Please read the information in the table

before calling the after-sales service.

Notes

■If “ appears on the display, press and hold the

button for the relevant cooking zone in order to read

the fault code.

■If the fault code is not listed in the table, disconnect

the hob from the mains power supply and wait

30 seconds before reconnecting it. If this code is

displayed again, contact the technical after-sales

service and specify which fault code has appeared.

■If a fault occurs, the appliance will not switch to

standby mode.

Indicator/symbol Possible cause Solution

None The power supply has been disconnected. Use other electrical appliances to check whether a short circuit

has occurred in the power supply.

The appliance has not been connected as shown

in the circuit diagram.

Make sure that the appliance has been connected as shown in

the circuit diagram.

Electronics fault. If the fault cannot be rectified, inform the technical after-sales ser-

vice.

The indicators are flashing The control panel is damp or there is something

on it.

Dry the control panel or remove the object.

Ù is flashing on the cooking

zone displays

A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control panel with

your hand.

”ƒ / “ˆ‹‚† The electronics have overheated and have

switched off the affected cooking zone.

Wait until the electronics have cooled down sufficiently. Then

touch any symbol on the hob.

”… / “ˆ‹‚† The electronics have overheated and all the

cooking zones have been switched off.

”† + heat setting and signal

tone

There is hot cookware near the control panel.

There is a risk that the electronics will overheat.

Remove the cookware that is causing the problem.The fault code

will go out shortly afterwards. You can now resume cooking.

”† and signal tone There is hot cookware near the control panel. To

protect the electronics, the cooking zone has

been switched off.

Remove the cookware that is causing the problem. Wait a few

seconds. Touch any touch control. When the fault code on the dis-

play goes out, you can resume cooking.

”‚ / ”‡ The cooking zone has overheated and has been

switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently before

switching the cooking zone back on.

”‹ The transfer settings function will not activate Acknowledge the fault code by touching any of the buttons. You

can cook as usual without using the transfer settings function.

Contact the technical after-sales service.

”Š The FlexPlus cooking zone will not activate Acknowledge the fault code by touching any of the buttons. You

can use the other cooking zones to cook as usual. Contact the

technical after-sales service.

”‰ The cooking zone has been operating continu-

ously for an extended period.

The automatic safety shut-off function has been activated. See

the section entitled

“ˆ‹‚‹ The hob is unable to connect to your home net-

work or the extractor hood.

Acknowledge the fault code by touching any of the buttons. You

can cook as usual without a connection.

If this code is displayed again, contact the technical after-sales

service.

“Š‹‹‹

“Š‹‚‹

The operating voltage is incorrect/outside of the

normal operating range.

Contact your electricity supplier.

—…‹‹ The hob is not connected properly Disconnect the hob from the mains power supply. Make sure that

it has been connected as shown in the circuit diagram.

š“ Demo mode is active Disconnect the hob from the mains power supply. Wait for

30 seconds before reconnecting it. Touch any button within the

next 3 minutes. Demo mode is now deactivated.

Do not place hot cookware on the control panel.

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