Bedienungsanleitung Siemens hb23ab520e (Seite 12 von 24) (Englisch)

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Troubleshooting

Quite often, when there is a malfunction, it is usually a small

irregularity which is easy to rectify. Before contacting the

Technical Assistance Service, try to determine the cause of the

fault using the following table.

Troubleshooting table

Error messages

When the display panel shows an error message with

“, press

the

0 button. The message will disappear. The set time

function will be deleted. If the error message does not

disappear, call the Technical Assistance Service.

The following error messages can be solved by the user.

ã=Risk of electric shock.!

Incorrect repairs can be dangerous. Repairs may only be

carried out by qualified personnel from the Technical

Assistance Service.

Changing the oven bulb

If the oven light is damaged it must be replaced. Special heat

resistant bulbs can be obtained from the Technical Assistance

Service or in specialist shops. Only use this type of bulb.

ã=Risk of electrical discharge and the resulting shock.!

Disconnect the appliance from the mains. Ensure that this is

turned off.

1.Place a dishcloth into the cold oven to avoid damage.

2.Remove the glass protection by unscrewing it to the left.

3.Replace the bulb with a similar bulb.

4.Screw the protection glass back into place.

5.Remove the dishcloth and switch the oven back on at the

mains.

Protective glass panels

Damaged protective glass panels must be replaced. Protective

glass panels cay be obtained from the Technical Assistance

Service. Please quote your appliance's product number and

production number.

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate containing these numbers

can be found on the right-hand side of the oven door. You can

make a note of the numbers of your appliance and the

telephone number of the after-sales service in the space below

to save time should it be required.

Please note that there will be a fee for a visit by a service

technician in the event of a malfunction, even during the

warranty period.

Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest assured that

the repair will be carried out by trained service technicians

using original spare parts for your domestic appliance.

Fault Possible cause Solution/advice

The oven does

not work.

The fuse has

blown.

Check the condition of the

fuse in the fuse box.

Power cut. Check that the light in the

kitchen and other house-

hold appliances are work-

ing.

0 lights up on

the display with

some zeros.

Power cut. Set the time once again.

The oven does

not heat up.

There is dust in

the contacts.

Turn the control knobs sev-

eral times in both direc-

tions.

Error message Possible cause Solution/advice

“‹‚‚

A button has

been pressed

for too long or

has got stuck.

Press all of the buttons one

by one. Check if any button

is stuck, covered or dirty.

E no.

FD no.

After-sales service

GB 0844 8928999

Calls from a BT landline will be charged at up to

3 pence per minute. A call set-up fee of up to 6 pence

may apply.

IE 01450 2655

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