What’s wrong?
It says Clashed next to a recording
in my Sky± Planner.
It says Recording interrupted in a
recording’s programme
information.
One of my recordings failed.
I can’t see future recordings
or reminders for a particular
programme within my Planner.
Some of my series links are
missing.
Possible reason
A third programme was set to
record, making it clash with other
recordings.
Someone may have interrupted
the recording then restarted it,
OR you may not have the right
subscription.
This could be for a number
of reasons.
The channel may no longer be
broadcast, or the programme may
have been cancelled or moved.
The programme you have set to
series link is not currently being
broadcast. When the programme
appears again in the TV Guide
listings your series link will
automatically reappear.
What to do now
See When recordings clash (page 65) to avoid this in the future.
Bear in mind for when you have a whole series to record using the Series
Link function, the next episode is sometimes added to the Planner only
when the previous episode starts recording.
If you are sure the recording was not interrupted and then restarted,
please call Sky Customer Service on the number provided in your Terms
& Conditions document.
To see why it failed, highlight the programme in your Planner
and press the
i button.
—
You don’t need to do anything - your series links will appear
automatically when the programme is broadcast again.
Troubleshooting
120
