charge the high‑voltage battery when no
public charging station is available.
R
The operating range of your vehicle is
limited
due to the availability of public
charging stations.
R
Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long
distance trip with the vehicle. smart is not
responsible for the availability of public
charging stations.
Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory
trained technical help in the event
of a breakdown. Calls to the toll-free
Roadside Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer
Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing
service to the vehicle up to a reasonable
distance from a paved roadway. We will
make every effort to assist in a breakdown
situation, however, the accessibility of
your vehicle will be determined by our
authorized electric drive smart center
technician or the tow service provider on
a case-by-case basis and may be a factor in
our ability to respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized
technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program
brochure (USA) or the Warranty Booklet
(Canada) in your vehicle literature
portfolio.
Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address
information with smart will enable us to
contact you should important new
information about the vehicle, such as
recalls, become available.
If you sell your smart, please leave all
literature with the vehicle to make it
available to the next operator.
In
the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in
foreign countries, please be aware that:
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Service facilities or replacement parts
may not be readily available.
R
The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
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Charging stations may not be available.
14
>> Introduction.
