Bedienungsanleitung Sony bravia kdl-52w4500 (Seite 51 von 55) (Englisch)

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Additional Information

Troubleshooting

Check whether the 1 (standby) indicator is flashing in red.

When it is flashing

The self-diagnosis function is activated.

1 Count how many 1 (standby) indicator flashes between each two second break.

For example, the indicator flashes three times, then there is a two second break, followed by

another three flashes, etc.

2 Press 1 on the top edge of the TV to turn it off, disconnect the mains lead, and inform your

dealer or Sony service centre of how the indicator flashes (number of flashes).

When it is not flashing

1 Check the items in the tables below.

2 If the problem still persists, have your TV serviced by qualified service personnel.

Condition Explanation/Solution

Picture

No picture (screen is dark) and

no sound

• Check the aerial/cable connection.

• Connect the TV to the mains, and press 1 on the top edge of the TV.

• If the 1 (standby) indicator lights up in red, press "/1.

No picture or no menu

information from equipment

connected to the scart

connector

• Press / to display the connected equipment list, then select the

desired input.

• Check the connection between the optional equipment and the TV.

Double images or ghosting

(only in analogue mode)

• Check the aerial/cable connection.

• Check the aerial location and direction.

Only snow and noise appear

on the screen (only in

analogue mode)

• Check if the aerial is broken or bent.

• Check if the aerial has reached the end of its serviceable life (three to

five years in normal use, one to two years at the seaside).

Picture or sound noise when

viewing a TV channel (only in

analogue mode)

• Adjust “AFT” (Automatic Fine Tuning) to obtain better picture

reception (page 43).

Some tiny black points and/or

bright points appear on the

screen

• The picture of a display unit is composed of pixels. Tiny black points

and/or bright points (pixels) on the screen do not indicate a malfunction.

No colour on programmes • Select “Reset” (page 35).

No colour or irregular colour

when viewing a signal from

the / COMPONENT

IN sockets

• Check the connection of the / COMPONENT IN sockets and

check if each sockets are firmly seated in their respective sockets.

Picture freezes or contains

blocks on the screen

• Check signal level (page 45). If signal bar is red (no signal) or amber

(low signal), check the aerial/cable connection.

• Remove the connected USB device. It can be damaged or not supported

by the TV.

Check the website below for updated information about compatible USB

devices:

http://support.sony-europe.com/TV/compatibility/

Sound

No sound, but good picture • Press 2 +/– or % (Mute).

• Check if the “Speaker” is set to “TV Speaker” (page 41).

• When using HDMI input with Super Audio CD or DVD-Audio,

DIGITAL AUDIO OUT (OPTICAL) may not output audio signals.

(Continued)

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