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Troubleshooting
Symptom Cause/Solution
The close-ups (Macro) function does
not work.
• When shooting still images, select the other mode than (Magnifying glass mode), (Twilight
mode), (Landscape mode), (Fireworks mode) or (Candle mode) for the Scene Selection
function (page 43).
You cannot shoot continuously.
• The capacity of the “Memory Stick Duo” is full. Delete unnecessary images saved in the “Memory
Stick Duo” (pages 49 and 86) or change the “Memory Stick Duo”.
• The battery pack is discharged, so you can shoot only one image. Install a charged battery pack
(page 14).
The eyes of the subject come out red.
• Set [Red Eye Reduction] on the Setup screen to [On] (pages 37 and 124).
• Approach the subject and shoot from within the recommended shooting distance using the flash
(page 37).
• Increase the indoor brightness and shoot the image.
The date and time are recorded
incorrectly.
• Set the correct date and time (pages 21 and 126).
The F value and shutter speed flash
when you press and hold the shutter
button halfway down.
• Ajust the correct exposure (page 60).
Viewing images
Symptom Cause/Solution
Your camera cannot play back
images.
• Set the mode switch to (page 44).
• The folder/file name has been changed on your computer (page 97).
• Playback of image files that have been modified by a computer or images shot using other cameras
on your camera is not guaranteed.
• The camera is in USB mode. Cancel USB communication (pages 92 and 103).
The image appears rough right after
playback starts.
• The image may appear rough right after playback starts due to the image processing. This condition
is not a malfunction.
The image does not appear on the TV
screen.
• The video output signal setting of your camera on the Setup screen is incorrect. Change the setting
(pages 54 and 126).
• The connection is not correct. Check the connection (page 46).
• The USB jack is connected (page 46). Follow the procedure of the note
on page 92 (Windows) or
on page 103 (Macintosh) and disconnect the USB cable.
