TVSideViewSymptoms
TheTVcannotbeturnedonandcontrolledbyusingtheTVSideViewapplicationwhen[RemoteStart]issetto[On].
TheTVdoesnotappearontheTVSideViewscreen.TheTVcannotberegisteredwiththeTVSideViewapplication.
TheTVcannotbeturnedonandcontrolledbyusingtheTVSideViewapplicationwhen[RemoteStart]issetto
[On].
Whendevicesthatcauseradiowaveinterference(microwaveovens,cordlessphones,etc.)areplacednearby,theTVSideViewfunction
maynotwork.Inthiscase,keepsuchdevicesawayfromthewirelessrouter(accesspoint)orTV,orturnthemoff.
Inthefollowingcases,theTVSideViewfunctionmaynotwork.TurnontheTVandreconnecttothewirelessrouter(accesspoint).
Turnon/offthewirelessrouter(accesspoint)powerduringTVstandbymode
Resetthewirelessrouter(accesspoint)duringTVstandbymode
Changethewirelessrouter(accesspoint)channelduringTVstandbymode
TheTVSideViewfunctionmaynotworkwithbusinessusewirelessrouters(accesspoints)thatrequirereconnectionperiodically.
TheTVSideViewfunctionmaynotworkdependingonthesettingsofthewirelessrouter(accesspoint)(e.g.MultiSSIDandPowersaving
mode).
IfWiFiDirectisusedtoconnecttheTVSideViewapplicationtotheTV,theTVmaynotbeturnedonfromstandbymodedependingon
yoursmartphone/tablet.
TheTVshouldbeinthepoweronorstandbymode.DonotturnofftheTVbydisconnectingitsACpowercord(mainslead).
CheckthefollowinghasbeensetforyourTV.
Whenthewirelessrouter(accesspoint)andTVareconnectedwithwirelessLAN
BuiltinwirelessLANmodelTVisused
[BuiltinWiFi]under[Network]issetto[On]
[RemoteStart]of[HomeNetworkSetup]under[Network]issetto[On]
TVisconnectedtothewirelessrouter(accesspoint)
Whenthewirelessrouter(accesspoint)andTVareconnectedwithwiredLAN
[RemoteStart]of[HomeNetworkSetup]under[Network]issetto[On]
TheTVdoesnotappearontheTVSideViewscreen.TheTVcannotberegisteredwiththeTVSideView
application.
MakesurethattheTVisturnedon.
MakesurethattheTVandyoursmartphone/tablethavejoinedthesamehomenetwork.
(However,whenconnectingviaWiFiDirect,ahomenetworkconnectionisnotnecessary.)
Themaximumnumberofregistrationdevicesmayhavebeenreached.Deleteunnecessaryregistrationsbeforeregisteringanother
smartphone/tablet.
Fordetailedinformation,refertothefollowingwebsite:
http://info.tvsideview.sony.net/faq/
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