30
Troubleshooting
Memory Stick Duo
™
The Memory Stick Duo
™
cannot be inserted.
�
Set the Memory Stick Duo™ in the proper direction
when inserting.
�
Check that media of a type that can be used with the
PSP
® system is inserted. For details, see “Compatible
media” (
page 35).
The system does not recognise the Memory Stick Duo™.
�
If Memory Stick Duo™ media is formatted using a
PC, it may not be recognised by the PSP
® system.
If this happens, copy any data you want to keep on
the PC, and then go to
(System Settings) “Format
Memory Stick™” and re-format.
�
Check that the Memory Stick Duo™ is properly
inserted. Try taking out the Memory Stick Duo™ and
reinserting it.
The system can’t save or load data.
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There may be a problem with the Memory Stick
Duo™. Try using another Memory Stick Duo™, if
available.
Video
Videos do not play.
�
Some types of data may not be able to be played.
The system does not recognise a video file.
�
Video data of types that are not compatible with the
PSP
® system will not be recognised.
�
If the file name or folder name is changed, or if the
file or folder is moved to another location using a PC,
the system may not recognise it.
Music
Music does not play.
�
The playback methods may be limited for some
music data that is distributed through the Internet. In
such cases, the data may not be able to be played on
the PSP
® system.
The system does not recognise a music file.
�
Check that the music data is saved in the correct
folder. For details, refer to the online user’s guide
(
page 3).
�
Music data of types that are not compatible with the
PSP
® system will not be recognised.
Photo
Images do not display.
�
Depending on the image data size, certain images
may not be viewable.
�
If images are edited using a PC, they may not be
viewable.
12508 PSP E-1000_GB_MasterV2.indd 30 21/09/2011 16:49
