your name, address, and RMA number are clearly written on the outside of the
shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a
LiPo battery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without notification.
Service estimates are available upon request. You must include this request
