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After an Accident
1. Check whether the wheels are still firmly fixed in the drop-outs and whether
the rims are still centred with regard to the frame or fork. Spin the wheels and
observe the gap either between frame and tyre or between brake pads and rim
sides.
If the width of the gap changes markedly and you have no way to true the rim
where you are, you will need to release the rim brake a little so that the rim can
run between the brake pads without touching them. Note that in this case the
brakes may not act as powerfully as you are used to.
For more information read chapters “Wheel Fastening with Quick-Releases and
Thru Axles”, “The Brake System” and “The Wheels” of your general STEVENS
user manual and the operating instructions on the enclosed CD-ROM.
2. Check that handlebars and stem are neither bent nor broken and that they are
level and upright. Make sure the stem is firmly fixed on the fork by trying to turn
the handlebars relative to the front wheel. Briefly lean on the brake levers to
make sure the handlebars are firmly fixed in the stem.
Realign the components, if necessary, and carefully tighten the bolts to ensure
a reliable clamping of the components. The maximum torque values are printed
directly on the components or specified in the enclosed operating instructions.
For more information read chapters “Adjusting the Bicycle to the Rider” and “The
Headset” of your general STEVENS user manual and in the operating instructions
on the enclosed CD-ROM.
3. Check whether the chain still runs on the chainrings and the sprockets. If your
STEVENS pedelec fell over to the chain side, verify the proper functioning of the
gears. Ask somebody to lift the STEVENS pedelec by the saddle and carefully
shift through all the gears. Pay particular attention when shifting to the small
gears and make sure the rear derailleur does not get too close to the spokes as
the chain climbs onto the larger sprockets.
If the rear derailleur or the drop-outs/derailleur hanger is bent, the rear derailleur
may collide with the spokes. This can result in damage to the rear derailleur,
the rear wheel and the frame. Check the function of the front derailleur, as a
displaced front derailleur can throw off the chain, thus interrupting the drive of
the STEVENS pedelec.
For more information read chapter “The Gears” of your general STEVENS user
manual and the operating instructions on the enclosed CD-ROM.
4. Make sure the saddle is not out of alignment using the top tube or the bottom
bracket shell as a reference. If necessary, open the clamp, realign the saddle and
retighten the clamp.
For more information read chapters “Wheel Fastening with Quick-Releases and
Thru Axles” and “Adjusting the Bicycle to the Rider” of your general STEVENS user
manual and the operating instructions on the enclosed CD-ROM.
5. Let your STEVENS pedelec bounce on the ground from a small height. If there
is any rattling, see where it comes from. Check the bearings, the bolts and the
proper seat of the battery and the plug, if necessary.
6. Check the rechargeable battery. If the rechargeable battery is no longer properly
in its holder or shows any damage, do not use your STEVENS pedelec. A dam-
aged rechargeable battery can result in the STEVENS pedelec being suddenly
without drive. Risk of falling!
Damage to the outer housing of the rechargeable battery can result in water or
moisture entry which can lead to short circuits or electric shocks. The recharge-
able battery may catch fire or even explode! Highly toxic liquids may leak out
which is harmful to health. In such a case, contact your STEVENS dealer imme-
diately.
For more information read chapter “Operation” in the BOSCH system instructions,
chapter “Battery Pack 7000/Inserting/Removing the Battery Pack” in the FAZUA
system instructions or chapter “Installing/removing the battery” in the Shimano
STePS system instructions on the enclosed CD-ROM.
7. Check that all values are displayed properly and fully on the drive HMI. Do not
use your STEVENS pedelec, if the drive HMI shows an error message or a warn-
ing. In the case of critical errors the system switches off automatically. In the
case of non-critical errors the system may be still operable. Do not set off on
your STEVENS pedelec when the drive HMI shows a warning. In such a case,
contact your STEVENS dealer immediately.
For more information read chapter “Operation” in the BOSCH system instructions,
chapter “Remote/Notification indicator” in the FAZUA system instructions or chap-
ter “Switching between cycle computer operations and modes” in the Shimano
STePS system instructions on the enclosed CD-ROM.
Caution:
After a fall or if your
STEVENS pedelec has
toppled over, you have to
check the function and in
particular the limit stop
of the rear derailleur.
12

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