4. Exceptions
The warranty does not foresee or include periodic maintenance or product
installation revisions.
In addition, the product will not be considered as lacking conformity in
relation to the contract and therefore, it will not be covered by the legal or
commercial warranty when:
The lack of conformity corresponds to a discrepancy with the safety
standards or the local or national techniques of a different country to
the one it was originally designed and produced in;
This product or any of its identification features (number of series,
etc.) have been partially or completely opened, assembled,
unassembled, handled and/or repaired by a person not part of
SUNSTECH’s Official Technical Assistance Services team or its
authorized distributors
The lack of conformity is a result of an incorrect installation (except if
the installation has been carried out by one of SUNSTECH’s
authorized sellers or under its responsibility, or by the consumer
following SUNSTECH’s installation instructions) or an abusive or
inadequate use of the product, including but not limited to, a usage
that is not in accordance to the normal purpose of the product or the
directions for use and maintenance, as defined by SUNSTECH;
The lack of conformity has been caused by a computer virus, an
action or a manipulation of passwords, software installation,
manipulation or reinstallation, etc.;
The lack of conformity is due to the use of accessories, chargers or
consumables that are not SUNSTECH originals and therefore are not
designed for that product;
The lack of conformity is due to the use of any third party software or
application that modifies, changes or adapts the software that was
approved and/or included by SUNSTECH in the product;
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