Why is there a blank space in a video
recording?
■ The blank space of the recording timeline
represents no video le. SD card recording:
When the device is powered off, the
SD card will stop storing data. Check
whether the device was powered off. If it is
unintentionally powered off, please check
whether the power supply, power cable and
machine power interface are functional.
Why can't the phone receive an alarm
message?
Conrm that the notication permission of the
Smart Life app in the phone settings is turned
on, and whether the mobile alarm settings are
all enabled in the app.
The camera will not connect to the Smart
Life app.
■ First check if the camera's power and
network are normal. If it is normal, turn off
the camera and then restart it. If the camera
is still ofine after restarting, remove the
camera in the app, reset the camera to
factory settings, and then add the device
again.
