Why is there a circle in the centre of the
screen when watching a video?
■ The circle indicates that the video is
loading. This delay indicates that the
network has speed issues.
■ There may be network interference,
or a poor network connection. It is
recommended to bring the camera closer to
the WIFI router.
How many people can log in at the same
time?
■ An account can only be logged in
simultaneously by one mobile phone and
one computer.
■ Others can only watch the camera through
the sharing mechanism.
How many accounts can I share with my
family?
■ There is no limit.
Why is the shared account operation
function not complete?
■ For security reasons, the shared account
permissions are restricted, and some
functions of the device cannot be operated.
■ If other people need to operate the camera,
they can log in directly with the bound
account.
