Bedienungsanleitung Toshiba e-STUDIO 283 (Seite 270 von 354) (Englisch)

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268 8.JOB STATUS

6.Error Code (Cont.)

Scan Job

Error code Problem What to do

Remote Scan

2A20 Failed to acquire

resource

Perform the job in error again.

If the error still occurs, turn the power OFF and then back ON.

Perform the job in error again.

2A40 System fatal error Turn the power OFF and then back ON.

Perform the job in error again.

2A50 Job cancelling Job was cancelled.

2A51 Power failure Check if the power cable is connected properly and it is inserted

securely. Check if the power voltage is unstable.

Scan to E-mail

2C10, 2C12,

2C13, 2C20-

2C22

Illegal job status A system error has occurred during sending an E-mail. Retry it.

If the error still occurs, contact your service representative.

2C11, 2C62 Not enough memory When there are running jobs, perform the job in error again after

the completion of the running jobs. If the error still occurs, turn

the power OFF and then back ON, and perform the job again.

2C14 Invalid parameter

specified

Make sure you specify the settings correctly and try again.

2C15 Message size

exceeded limit or maxi-

mum size

You are sending too many documents at a time. Send your doc-

uments separately.

2C30-2C33 Disk access error When there are running jobs, perform the job in error again after

the completion of the running jobs. If the error still occurs, turn

the power OFF and then back ON, and perform the job again.

2C40 Failed to convert

image file format

Perform the job in error again.

If the error still occurs, turn the power OFF and then back ON.

Perform the job in error again.

2C43 Encryption error.

Failed to create file.

Perform the job in error again. If the error still occurs, turn the

power OFF and then back ON. Perform the job in error again.

2C61 Failed to read Address

book

Turn the power OFF and then back ON.

Retry the job in error. Reset the data in the Address book and

retry it. If the error still occurs, contact your service representa-

tive.

2C63, 2C64 Invalid domain

address

Ask your administrator to set the IP address.

2C65, 2C66,

2C69

Failed to connect to

SMTP server

Make sure the SMTP server is correctly working, or the SMTP

server address has been set correctly. Then retry the scan.

2C6A Failed to send E-mail

message

Turn the power OFF and then back ON. Retry the scan. If the

error still occurs, contact your service representative.

2C6B Invalid address speci-

fied in From: field

Ask your administrator to check the SMTP Authentication

method or if there is an illegal character in the Terminal mail

address. Set the correct SMTP Authentication method or delete

the illegal character in the Terminal mail address.

2C6C Invalid address speci-

fied in To: field

Check if there is an illegal character in the Destination E-mail

address. Delete the illegal character and reset the appropriate

Destination E-mail address, then perform the job again.

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