TROUBLESHOOTING FOR COPYING
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●TROUBLESHOOTING FOR COPYING
Copying Problems
See the table below when you have a problem in operating copy function or have an unexpected copy output.
Problem Description Cause Corrective Action
Functions cannot be set. Another function that is unavailable for the
combination has already been set.
Some functions cannot be combined.
For details, refer to Advanced Guide.
Copying stops during scanning of
the originals. (The message “The
number of originals exceeds the
limits Will you print out stored
originals?” appears.)
The number of scanned pages has reached
the maximum.
To copy the scanned images, press [YES]. To cancel, press
[NO].
Copying stops during scanning of
the originals. (The message “Not
enough Work Space to store
originals Will you print out stored
originals?” appears.)
No available internal memory remains. To copy the scanned images, press [YES]. To cancel, press
[NO].
Copied image is too light. No toner is left. The message “Install new Black (Cyan, Magenta or Yellow)
cartridge” appears when no toner is left. Replace the toner
cartridge of the color the message indicates.
P.55 "Replace the Toner Cartridges"
Copy density is set too light. Darken the density manually or try the automatic density mode.
Copied image is too dark. Copy density is set too dark. Lighten the density manually or try the automatic density
mode.
Copied image has stains. The Original Cover or the Reversing
Automatic Document Feeder is not fully
lowered.
Lower it fully to block outside light.
The original glass, platen sheet, scanning
area and guide are stained.
Clean them.
The copy density is set too dark. Lighten the density manually or try the automatic density
mode.
A transparent original such as a transparency
or tracing paper is being used.
To copy a transparent original clearly, put a sheet of blank,
white paper behind the original. Make sure that the paper is
large enough to cover the original.
Copy image is skewed. The original is sent from the Reversing
Automatic Document Feeder at a skew.
Replace the original while aligning the side guides of the
Reversing Automatic Document Feeder to its width so that it
will be placed straight.
Copied image is partially missing. The size or orientation of the copy paper and
that of the original are not consistent. The
reduction ratio is not properly set.
Fit the copy paper size to the original or set the reduction ratio
for the copy paper.
The binding margin is too wide. Set the binding margin width to fully cover the original.
For details, refer to Chapter 4 of the Advanced Guide.
The original is larger than the printable area. The outside part of the printable area cannot be copied. The
Full Image function enables you to copy the whole image of the
original in the 95 - 99% reduction ratio.
Copied image is blurred. There is a gap between the original glass and
the original.
Lower the Original Cover or the Reversing Automatic
Document Feeder fully so that the original fully contacts the
platen glass.
The copy paper is damp. Replace it with dry copy paper.
