Bedienungsanleitung Watt Algemeen-Allgemeines-General (Seite 3 von 26) (Englisch, Holländisch, Französisch)

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1.1 Customer service

We offer support in Dutch and English. If you prefer, we recommend that you contact

the nearest service point or retail outlet in your area.

• Email: wattsup@wattelectric.bike

• Chat: www.wattelectric.bike

• Customer service: +31 85 001 2112

1.2 Service points

Would you rather go to a certied bicycle repair shop? Then go to one of our service

points. You can nd out which one is closest to you via the website.

• Service points: www.wattelectric.bike/shops

1.3 Check-up

We recommend that you get a check-up after about three months. This can be done

at a bicycle repair shop nearby. Among other things, they will check the tension of

your spokes and whether there is no slack in the hubs, the crankshaft or the steering

head.

1MAINTENANCE

In order to be able to enjoy your new bicycle to the fullest, it is important to carry out

proper maintenance. We have designed a bicycle without any unnecessary bells or

whistles. This enables you to easily carry out any maintenance yourself. Consider, for

example, replacing brake pads, patching up a tyre or oiling your chain. You will nd

more information, manuals and instruction videos on our website. This will ensure that

your bicycle is kept in top condition. Precisely because we have kept our bikes as

straightforward as possible, you can buy most parts from a bicycle repair shop. You can

easily buy specic parts from our webshop, such as a new battery.

1.4 Warranty

Our bicycles come with a standard two-year manufacturer’s warranty on materials

and construction faults of the frame and electrical components. We provide a

two-year warranty on the battery, or up to 500 charging cycles. The warranty is

non-transferable and becomes invalid if the bicycle is transferred to another owner.

Assembly costs are at the expense of the owner. The following components, parts and

facts are excluded from this warranty or lead to an exclusion from the warranty:

• Damage due to normal wear and tear

• Damage due to weather conditions

• Improper maintenance and damage as a result of incorrect

cleaning products, e.g. tools such as high-pressure jets, etc.

• Any parts or accessories not originally supplied or replaced by WATT

Mobility

• Parts prone to wear and tear such as ball bearings, rolling bearings,

bearing bolts and bearing screws, tyres, brake pads, etc.

• Whenever the bicycle has been technically adjusted without the

approval of WATT Mobility

• Consequential damages

• Improper use of the bicycle and the battery

• Consequences of a fall or a collision

• Commercial rental or used for purposes other than personal use.

Please note: your invoice is also your proof of your warranty,

so keep it in a safe place!

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