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1.4 REMOTE CONTROL / DAILY USE
This feature may be implemented depending from the appliance type.
1. Make sure the Your router is ON and connected to the Internet.
2. Make sure the WiFi Connection State indicator status on the product’s display is solid.
3. Use the Whirlpool 6th Sense Live App to control the appliance by remote, so You can:
• check your appliance and activate options also when you are out of home.
• access additional functions, for instance the smart energy mode.
• optimize energy consumptions leveraging for example the best energy tariff.
• access further information on best use of your appliance.
• receive feedback about appliance status in case of alarms.
• Synchronise the hood with the compatible top and pyrolytic oven, allowing the entirely automatic activation of the device.
1.5 QUICK IDENTIFICATION OF APPLIANCE CONNECTION STATE
If WiFi Connection State indicator on appliance display blinks fast, then Appliance is searching connection to router. If it blinks
slowly, then Appliance is connected to router but it is not able to connect to internet (for example ADSL not working) some appliance
type doesn’t support slow blinking but only blinking feature.
If solid ON Appliance is connected to internet and to the Whirlpool’s cloud system.
1.6 WIFI FAQs
Which WiFi protocols are supported?
The WiFi adapter installed supports WiFi b/g/n for European countries.
Which settings need to be configured in the router software?
The following router settings are required: 2.4 GHz enabled, WiFi b/g/n, DHCP and NAT activated.
Which Version of WPS is supported?
WPS 2.0 or higher. Check the router documentation.
Are there any differences between using a smartphone (or tablet) with Android or iOS?
You can use whichever operating system you prefer, it makes no difference.
Can I use mobile 3G tethering instead of a router?
Yes, but cloud services are designed for permanently connected devices.
How can I check whether my home Internet connection is working and wireless functionality is enabled?
You can search for your network on your smart device. Disable any other data connections before trying.
How can I check whether the appliance is connected to my home wireless network?
Access your router configuration (see router manual) and check whether the appliance’s MAC address is listed on wireless
connected devices page.
Where can I find the appliance’s MAC address?
Look on your appliance:
There is a label showing the SAID and MAC addresses.
The Mac address consists of a combination of numbers and letters starting with “88:e7”.
How can I check whether the appliance’s wireless functionality is enabled?
Use your smart device and the Whirlpool 6th Sense Live app to check whether the appliance network is visible and connected to
the cloud.
Is there anything that can prevent the signal reaching the appliance?
Check that the devices you have connected are not using up all the available bandwidth.
Make sure that your WiFi-enabled devices do not exceed the maximum number permitted by the router.
How far should the router be from the appliance?
Normally the WiFi signal is strong enough to cover a couple of rooms, but this very much depends on the material the walls are
made of. You can check the signal strength by placing your smart device next to the appliance.
What can I do if my wireless connection does not reach the appliance?
You can use specific devices to extend your home WiFi coverage, such as access points, WiFi repeaters and power line bridges (not
provided with appliance).
How can I find out the name of and password for my wireless network?
See the router documentation. There is usually a sticker on the router showing the information you need to reach the device setup
page using a connected device.
What can I do if my router is using the neighbourhood WiFi channel?
Force the router to use your home WiFi channel.
What can I do if the Connection State indicator continues to blink slowly and never lits solid on or unable to make a stable
provision to home router?
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