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Limitations of Liability
If the product fails during normal and proper use within the warranty period, Wintec Industries will, at its
discretion, replace the product with a like or similar item that is functionally equivalent to the originally supplied
product during the warranty period defined for the model, using new or refurbished parts or units. If the
product is replaced under warranty, the owner agrees that by submitting for warranty claim services, they will
commend ownership of the replaced defective item as automatically transferred to Wintec Industries. All
components repaired or replaced by Wintec Industries will be warranted for the remaining period of the
warranty period started from the original date of purchase.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY,
AND WINTEC INDUSTRIES SPECIFICALLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED ABOVE, THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY
AND WINTEC INDUSTRIES’ SOLE LIABILITY SHALL BE REPAIR OR REPLACEMENT. ALL WINTEC INDUSTRIES’
WARRANTY TERMS AND AGREEMENTS ARE NON-TRANSFERABLE AND ONLY APPLY TO THE ORIGINAL UNIT AND
ORIGINAL PURCHASER. WINTEC INDUSTRIES IS NOT LIABLE FOR A CLAIM MADE BY A THIRD PARTY OR MADE BY
YOU FOR A THIRD PARTY.
Exclusions from this Limited Warranty Service
Wintec Industries does not warrant uninterrupted or error-free operation of this Product. Any technical or other
support provided for the Product under warranty, such as assistance via telephone with “how-to” questions and
support regarding product setup and information will be provided without warranties of any kind.
The Product Warranty only covers failures or malfunctions that occurred within the warranty period with normal
and proper use. The warranty will not apply if:
a. The serial number of the FileMate product, components or accessories has been altered, cancelled, removed,
or otherwise not valid as Wintec Industries.
b. The product has been tampered with, repaired and/or modified by non-authorized personnel.
c. The product warranty seals have been broken or altered.
d. There is damage caused by natural disaster, intentional or unintentional misuse, abuse, neglect, acts of war,
improper maintenance, or use under abnormal conditions.
e. There is damage caused by accidental drops, spills, fire, or power surges.
f. There is damage from improper installation, improper connection, or use of parts and/or components not
manufactured or sold by Wintec Industries.
g. There is damage from use outside of the operation or storage parameters or environment detailed in the
Quick Start Guide or reasonably acceptable for similar product usage models deemed industry standard best
practices.
h. There is damage from third party software or from virus (es) from items downloaded unto the FileMate
product.
Wintec Industries is not responsible for:
Software loss or data loss that may occur during the repair or replacement of the FileMate Product (if
applicable).
Damage to or loss of any program, data, or removable storage media.
