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Zelmer Piano 13Z014 Seite 76

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76 GW13-014_v02
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE HOW TO FIX, WHAT TO DO
Coffee runs out around the
edge of the lter holder
Filter holder (E) is not inserted in the brew head properly or is not
tightened properly.
Ensure the holder (E) is properly inserted in the brew head unit
and tightened home. See Brewing espresso – p. 71.
There are coffee particles around the lter rim (H).
Clean the rim of the lter (H) and wipe all coffee from the brew
head.
Brew head is dirty. Wipe the brew head with a damp cloth.
Brew head is damaged. Contact an authorised service center.
Rubber seal of the head is damaged or worn out. Contact an authorised service center.
Coffee does not run through
No water in the water tank. Fill up the tank with water (1).
Water tank is not properly installed. Press the tank down to ensure it sits properly.
Knob (K) is set into a different position, e.g. .
Ensure the regulator knob (K) is in position .
Filter on the brew head may be blocked. See Descaling – p. 74.
Coffee lter (H) is blocked. Coffee is ground too nely or tamped
too rmly.
Empty the lter (H) and rinse it under running water. Wipe the brew
head with a cloth.
Coffee lters out in drops
Coffee is ground very nely or tamped too rmly. If you use very nely ground coffee, do not tamp it too rmly.
The appliance is blocked with scale build-up. See Descaling – p. 74.
Espresso does not have
characteristic foam
Coffee is stale or dry.
Use fresh coffee. After opening the coffee, ensure it is stored in
a tight container.
Coffee is not tamped rmly enough. Tamp coffee more rmly.
Coffee is ground too coarsely. Use properly ground coffee or change coffee brand.
Not enough coffee in the lter (H). See Brewing espresso – p. 71.
Holder loosens during brewing
Coffee is tamped too rmly. Tamp ground coffee less rmly.
Coffee is ground too nely. Change to coarser coffee.
Filter holder (E) does not sit rmly as it has not been tightened rm
enough.
Ensure coffee holder (E) is placed correctly and tightened home in
the brew head.
See Brewing espresso – p. 71.
There are coffee particles around the lter rim (H).
Oczyść dookoła górną krawędź sitka (H) i wytrzyj z kawy do czysta
głowicę.
Brew head is dirty. Wytrzyj głowicę wilgotną ścierką.
Brew head is damaged. Contact an authorised service center.
Rubber seal of the brew head is damaged or worn out. Contact an authorised service center.
Coffee is too cold
Cups, lters (H) or lter head are cold.
Before brewing, pre-heat cups, lters and holder. See Brewing
espresso – str. 71.
When making cappuccino or latte, milk is not heated enough.
Check if milk is properly heated during frothing. Ensure that milk
does not boil. See Frothing milk –p. 72.
No steam from steam wand Steam wand (C) is blocked. See Maintenance and cleaning – p. 74.
Not enough frothed milk
Milk is not fresh. Check if milk is fresh.
Temperature of milk is too high. Check that milk is properly cooled before use.
Jug.
To obtain best results when frothing, use the stainless steel jug
provided and cool it down or rinse with cold water if possible.
Steam wand is blocked. See Maintenance and cleaning – p. 74.
Milk has been boiled. Try to use fresh, cooled milk.
Uneven distribution of coffee
into cups
Uneven distribution or interrupted outow of coffee.
Check if coffee is evenly tamped and check if anything obstructs
the outlets in the head for xing the lter.
Damaged partition in lter holder (E). Contact an authorised service center.
Espresso has burnt taste
Coffee used is unsuitable. Try other coffee brands.
Appliance was not rinsed after descaling.
Before brewing next coffee, rinse the appliance with a tankfull of
water, allow tank to empty completely.
Pump makes too much noise
No water in water tank. Fill up water tank with water (1).
Water tank is not properly inserted. Check if water tank is properly inserted.
Appliance does not work
Filter (H) in brew head may be blocked.
Take out lter holder (E) and clean brew head unit. See
Maintenance and cleaning – p. 74.
Appliance is blocked with scale build-up. See Descaling – p. 74.
The manufacturer/importer does not accept any liability for any damages resulting
from unintended use or improper handling.
The manufacturer/importer reserves his rights to modify the product any time in
order to adjust it to law regulations, norms, directives, or due to construction, trade,
aesthetic or other reasons, without notifying in advance.
ECOLOGY – ENVIRONMENT PROTECTION
Each user can protect the natural environment. It is neither
difcult nor expensive.
In order to do it: put the cardboard packing into recycling
paper container; put the polyethylene (PE) bags into
container for plastic.
When worn out, dispose the appliance to particular disposal
centre, because of the dangerous elements of this appliance,
which can be hazardous for natural environment.
Do not dispose into the domestic waste disposal!!!
… 76

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