Bedienungsanleitung Canon Legria HF G26 (Seite 126 von 146) (Englisch)

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Troubleshooting

126

The camcorder is connected using the optional HTC-100 High Speed HDMI Cable, but there is

no picture or sound from the HDTV.

- Disconnect the High Speed HDMI cable and then restore the connection or turn the camcorder

off and then on again.

- When [FUNC.] > [MENU] > q > [HDMI Output] is set to an option other than

[Automatic], the external monitor is not compatible with the signal output from the camcorder.

Set [HDMI Output] to [Automatic] or an option compatible with the monitor.

The computer does not recognize the camcorder even though the camcorder is connected

correctly.

- Disconnect the USB cable and turn off the camcorder. After a short while, turn it on again and

restore the connection.

- Connect the camcorder to a different USB port on the computer.

Cannot save photos on my computer

- When the memory card contains too many photos (Windows – 2,500 or more, macOS – 1,000

or more), you may not be able to transfer photos to a computer. Try using a card reader to

transfer the photos on the memory card.

List of Messages

Accessing the memory card. Do not remove the memory card.

- You opened the double memory card slot cover while the camcorder was accessing the

memory card or the camcorder started accessing the memory card as you opened the double

memory card slot cover. Do not remove the memory card until this message disappears.

Back up recordings regularly

- This message may appear when you turn on the camcorder. In the event of a malfunction,

recordings may be lost so back up your recordings regularly.

Battery pack is not compatible. Turning off the camcorder.

- A battery pack not recommended by Canon for use with this camcorder was attached and the

camcorder was turned on. The camcorder will automatically turn off in 4 seconds.

Cannot communicate with the battery pack. Continue using this battery pack?

- You attached a battery pack that is not recommended by Canon for use with this camcorder.

- If you are using a battery pack recommended by Canon for use with this camcorder, there may

be a problem with the camcorder or battery pack. Consult a Canon Service Center.

Cannot convert scenes recorded at 50.00P

- Scenes that were recorded with a recording mode of 28 Mbps LPCM (50.00P), 28 Mbps

(50.00P) or 35 Mbps (50.00P) cannot be converted.

Cannot convert the scene

- The camcorder cannot convert scenes that were recorded using a video configuration that is

not supported (NTSC).

- You cannot convert scenes that were recorded or edited using another device and then

transferred to a memory card connected to a computer.

- MP4 scenes recorded with a recording mode of 4 Mbps can only be converted to MP4 movies

with a recording mode of 4 Mbps or 3 Mbps. Similarly, MP4 scenes recorded with a recording

mode of 3 Mbps can only be converted to MP4 movies with a recording mode of 3 Mbps.

Cannot divide the scene.

Cannot divide the scene. Initialize only using the camcorder.

- Use thesoftware Data Import Utility to save the scene and divide it on the computer.

(in alphabetical order)

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Canon Legria HF G26 Seite 126

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