I lost the connection between my smartphone and a connected device (smart computer or
sensor).
How do I reconnect them?
If you cannot reconnect to the sensor
Press the reset button on the sensor.
If this does not resolve the issue, restart your smartphone.
If you cannot reconnect to the smart computer
Cateye Cycling™ may have terminated abnormally.
• Start Cateye Cycling™.
If this does not resolve the issue, try the procedure below:
• Restart your smartphone.
• Restart the smart computer.
1. Press the AC button on the smart computer.
The initialization screen is displayed.
2. Press MODE once to cause [RESTART] to blink, and then press MODE for 1
second.
Why can't I measure without a speed sensor?
You may have to wait a little longer after starting measurement.
• Your smartphone may take a while to acquire GPS in some cases.
Wait somewhere outdoors for a while before starting.
* The time it takes to acquire GPS will depend on your smartphone.
The location or weather may not be appropriate for acquiring a GPS signal.
• If your smartphone's GPS connection is lost, smart computer can no longer perform
measurement.
* For information on how to acquire a GPS signal, refer to your smartphone instruction
manual.
Are you using a Bluetooth Smart sensor?
• Smart computer can only receive signals from Bluetooth Smart sensors.
The sensor battery may be flat.
• Replace the battery with a new one.
Battery replacement : Optional sensors
The magnet may not be in the correct position relative to the speed sensor or speed
(cadence) sensor (ISC).
Refer to the sensor instruction manual and attach the sensor correctly.
Mounting the speed (cadence) sensor (ISC-12)
