Bedienungsanleitung Datalogic PowerScan PBT7100 (Seite 17 von 24) (Englisch)

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Troubleshooting

Quick Reference Guide 15

• the battery is charged. See Battery Pack Charging and Maintenance on

page 11

• the battery is properly installed. See Installing the Battery Pack on page 7.

• the reader is linked to the desired Base Station. See the Quick Reference Guide (QRG) for

the Base Station.

• the reader is within reasonable operating range of the Base Station, with no major obstruc-

tions between the radio units such as thick walls or heavy machinery. (At the time of this

writing, maximum reader-to-Base Station range is specified at 100 meters.) Your range may

vary depending on the environment the system is being used in.

• the Base Station is powered-on. When the Base Station powers up, both LEDs briefly flash.

If both lights are bright and crisp, this is a good indication of adequate power input from

the AC Adapter.

• the Base Station interface cable is securely attached to the host. Consult your technical sup-

port manager or refer to your host system manual to identify the proper cable connection

for the reader. If necessary, verify interface cable function by using a known-good interface

cable.

Troubleshooting the Reader

If the problem is specific to scanning, verify that...

• The reader will automatically perform a set of self-tests whenever you turn it on. Obser ve

and note any special indications made by the reader (an unexpected pattern of flashes or

beeps) during power-up. If technical support is contacted regarding a problem, they may

request this information.

• Does the reader power on? Does the illumination beam come on?

If no illumination beam, check that...

• the battery has been adequately charged.

• the battery is fully seated and its latch engaged.

• the trigger works.

• Is the reader having trouble reading your symbols?

If the reader isn’t reading symbols well, check that the symbols...

• aren’t smeared, rough, scratched, or exhibiting voids.

• aren’t coated with frost or water droplets on the surface.

• are enabled in the reader. See the Product Reference Guide (PRG) for more about con-

figuring the reader to read symbologies).

• Is the barcode displayed but not entered?

The barcode is displayed on the host device correctly, but you still have to press a key to

enter it (the Enter/Return or Tab key, for example).

You need to program a suffix which enables the reader to output the barcode data plus the

key you need (such as a carriage return “CR”) to enter the data into your application. Refer

to the PRG for further information.

• Does the reader read the barcode incorrectly?

If the reader reads a barcode, but the data is not displayed correctly on the host screen:

• The reader may not be programmed for the appropriate terminal interface. For example,

you scan “12345” and the host displays “@es%.” Reprogram the reader with the correct

interface selection barcode. See the Product Reference Guide (PRG).

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Datalogic PowerScan PBT7100 Seite 17

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