Charges: Usually, RMA (Returned Material Authorization) items will be returned to the
purchaser via airmail, prepaid by the manufacturer. If any item is returned by another carrier, the
purchaser will pay the difference. A return freight and handling fee will be charged to the
purchaser if the manufacturer determines that the product is not defective or that the damage was
caused by the user.
Warning
The manufacturer is not responsible for the integrity of any data on storage equipment (hard
drives, tape drives, floppy diskettes, etc.). We strongly recommend that our customers back their
data up before sending such equipment in for diagnosis or repair.
Service After Warranty Period
After the warranty period expires, all products can be repaired for a reasonable service charge.
The shipping charges to and from the manufacturer’s facility will be borne by the purchaser.
Return for Credit
In the case of a DOA item (an item that is “dead on arrival”) or a shipping error, a return for
credit will automatically be applied to the purchaser’s account, unless otherwise requested.
Limitation of Liability
All expressed and implied warranties of a product’s merchantability, or of its fitness for a
particular purpose, are limited in duration to the applicable period as set forth in this limited
warranty, and no warranty will be considered valid after its expiration date.
If this product does not function as warranted, your sole remedy shall be repair or replacement as
provided for above. In no case shall the manufacturer be liable for any incidental, consequential,
special, or indirect damages resulting from loss of data, loss of profits, or loss of use, even if the
manufacturer or its authorized distributor/dealer has been advised of the possibility of such
damages, or for any claim by any other party.
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