Bedienungsanleitung EasyAlarm CONTROL (Seite 22 von 32) (Englisch)

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9. TROUBLE SHOOTING / ERROR HANDLING

Most problems can be checked and solved with help of the following chart. If the problem remains after consulting this

chart in details, please get in touch with your local dealer or contact the info line of your country, see section 12.3.

9.1 Telephone connection / Telephone communication

Symptoms Cause and /or remedy

LED is not lit after switching ON Replace battery

Announcement „programming deactivated:

PIN“ by an attempt of reprogramming

Programming function is locked => to be unlocked according to section

6.4.2

Announcement „Beep Beep Beep“

Announcement „battery error”

Mains loss and low battery at the same time!

Battery is low => replace battery

Announcement „power failure” Power failure, transformer not connected

Announcement „line check error “

No dial tones are audible during test call =>

no tones are audible during the dialling

procedure

No dial tone has been detected:

 Unit is not connected with the telephone network

 Telephone network failure

 Another telephone working on the same phone line is occupying the

line already

 Plug in telephone cord

 Check the telephone cord

 Start test-call with different telephone

Test call does not call first calling number in

the calling number sequence:

Announcement „calling number error“

 Calling number (n=2..9) is not programmed => Calling number 1 was

dialled instead

Test call does not establish phone

connection: Announcement „calling number

n“ => dial tone audible

 Calling number is wrong

 Called party is not answering the phone

Remote access using dialling-in not possible

=> EasyAlarm® is not responding to the

call

 The dialling function is programmed for the two step modus (

section 10.7.2)

Remote access using dialling-in not possible

=> disconnection after entering of PIN-code

Wrong PIN-code entered => call again

EasyAlarm® does not react on tone-

dialling commands

Current telephone does not support tone-dialling commands or has not been

configured => for example pulse dialling

9.2 Motion detector used as an alarm-sensor (sensor-1/2)

Symptom Cause and / or remedy

LED is on during WALK TEST, but no

alarm is triggered

 Inactive waiting period by switching on the unit or between two alarms

is not expired

 Supervision has been temporarily deactivated (deactivation)

 Supervision is deactivated at current position of the selection switch

(I/II/III) ( section 5.1)

 Motion detection is programmed to verify presence ( section

5.1.2.1), an alarm is only triggered if no motion is detected over a

programmed time.

 Only sensors with contact type set to other value than inactive (00) will

be announced => see configuration in section 5.

 Test mode => check section 4.2.3

WALK TEST has been set, but LED is not

 Power supply of the motion detector is missing (=> check cable,

connector and power supply)

 Power supply not on since two minutes (stabilize time of PIR-motion

detector)

There is no motion and the WALK TEST

LED is not on, but alarming with periodical

announcement „alarm sensor n“ is spoken

 Power supply of the motion detector is missing (check cable, connector

and power supply) => further announcement „power failure “

 The motion detector has been connected (additional announcement

„sensor 1 activated“ or disconnected (additional announcement “sensor

failure”) after power on => factory setting automatically recognizes a

connected Plug&Protect-motion detector

„Alarm due to sensor n“ is announced, but

the motion detector has been temporarily

deactivated

 The power supply of the unit has been cut off for a short period

 The function switch has been switched to PROG or OFF after

temporarily deactivation.

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