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Fiskars Help Line: 1-877-201-3260 videos & more at: skars.com/reelmowers Fiskars Help Line: 1-877-201-3260 videos & more at: skars.com/reelmowers
Troubleshooting
Are the blades making contact? While your mower’s cutting system was
precision set during assembly, it is possible that some slippage may occur
during shipping, handling and operation. To check if the cutting gap is set
properly, refer to Checking Cutting Performance on page 10.
Problem: Turning the mower is difficult or requires
stooping.
Is the handle height set properly? If the adjustable handle is set too low,
turning your mower may require you to stoop over. If this happens, refer to
Adjusting Your Mower on page 8 for instructions on raising the handle.
Problem: The mower makes a scraping or
tinging noise.
Does the drive chain need to be lubricated? Your mower features a
powerful chain drive. The chain itself is similar to the chain on a bicycle,
and like a bicycle, the chain may make a noise or become hard to move
when rusted or in need of lubrication. To fix this problem, lubricate the
chain through the access hole in the chain cover as described in Care and
Maintenance on page 16.
Is the cutting reel or stationary blade damaged? While your mower has
hardened blades, blade damage can still occur if rocks, concrete edges or
other hard debris are struck. If this happens, the damaged area of the blade
may cause a high-pitched sound when it passes the other blade. See Care
and Maintenance on page 16 for additional details.
Are the blades making contact? While your mower’s cutting system was
precision set during assembly, it is possible that some slippage may occur
during shipping, handling and operation. To check if the cutting gap is set
properly, refer to Checking Cutting Performance on page 10.
Problem: The mower leaves some uncut blades
of grass.
Is your grass very long or are tall weeds present? If grass over 6" long or
tall weeds are present, they may be knocked down by the mower’s front fork
assembly. If this happens, either pull these long stragglers by hand or make a
second mowing pass to try and cut them. To prevent this entirely, never let your
grass grow longer than 6".
Does the front of the mower rise off the ground? If the adjustable handle is
set too high, the force you exert when pushing the mower may cause the front
wheels to rise up off the ground, resulting in uneven cutting. If this happens,
refer to Adjusting Your Mower on page 8.
Are the blades set improperly? While your mower's cutting system was
precision set during assembly, it is possible that some slippage may occur
during shipping, handling and operation. To check if the cutting system is set
properly, refer to Checking Cutting Performance on page 10.
Problem: The mower is hard to push or the reel
doesn’t spin freely.
Are you trying to cut too much grass? The mower may become hard to
push or even clog if the cut height is set too low for the length of the grass
being cut. If this is the case, readjust the cut height so that you are cutting no
more than 1/3 of the length of the grass.
Is the mower awkward to push? If the adjustable handle is set too high, it may
feel awkward while pushing. If this happens, refer to Adjusting Your Mower on
page 8 for instructions on lowering the handle.
Is the drive train obstructed? If you find that your mower becomes harder to
push, examine the ends of the reel and the wheels to see if grass clippings or
other debris have caused a jam. If an obstruction is present, clear it with a long
bristled brush or soft tool.
Troubleshooting
Questions? Suggestions?
Don’t return to the store. We’re here to help.
Call our customer service team at 1-877-201-3260
Visit our website at skars.com/reelmowers
Problem: The cutting reel remains stationary when
the mower is pushed forward.
Did the drive chain come off? Your mower features a powerful chain drive
system. The drive system consists of a chain and two sprockets, similar
to those found on a bicycle. While unlikely, slippage during shipping,
handling or operation may cause the drive chain to come off or a drive
sprocket to loosen. To investigate either condition, use a 10 mm wrench
or socket to remove the drive system cover by removing the two bolts that
hold it in place. If the chain is off one or both sprockets, follow the steps
outlined below. The chain on your mower has a master link, which allows
you to remove and install the chain with a flathead screwdriver or a set of
pliers. The master link appears slightly different than the rest of the
chain links.
To remove: use a flathead screwdriver or pliers to slide the master link
plate (A) away from the open end (B). Removing the plate (A) allows
the master link to be removed and the chain can be uninstalled from
the sprockets (see below).
To install: wrap the chain around both sprockets and close the loop
with the master link. Replace the master link plate (A) by sliding it
over the pins (C). It will snap in place and sit on the chain as shown
(see below).
•Replacethedrivesystemcover.
Did a drive sprocket loosen? If the chain is on both drive sprockets, with
your hands safely away from the cutting reel and the drive system, roll the
mower forward and observe both sprockets. If both sprockets turn and the
reel does not, the small drive sprocket has come loose. If neither sprocket
turns, the large drive sprocket has come loose. To tighten either sprocket,
first remove the set screw from that sprocket completely with a 5 mm Allen
wrench. After aligning the holes in the sprocket and the shaft, replace and
tighten the set screw. It is important that the set screw be tightened so that
it extends into the hole in the shaft. Use thread locking fluid if you have it.
Test again, to ensure that the drive system is working correctly. Replace
the drive system cover. If the set screw is missing, call 1-877-201-3260 for
a replacement.
Has a burr formed on a blade surface? If the reel will not spin, or the reel
stops spinning at a point, a burr may have formed on the reel blades or
the bedknife. In most cases, this can be repaired. To remove the burr, you
will need a flat file, such as a mill file designed for finishing metal. Position
the mower on a firm, level surface, with blocked rear wheels to ensure the
mower cannot roll forward. Rotate the reel blades backwards to expose the
portion of the reel blade or bedknife with the burr. Keep the face of the file
flat on the blade surface, and use long, straight strokes to remove the burr
slowly. If possible, avoid removing material from the cutting edge and only
file the region that is preventing the reel from spinning freely. When the burr
has been filed down to the cutting edge surface, check the cutting gap as
described in Checking Cutting Performance on page 10.
14
15
A
C
To install To remove
C
A
B
B
8

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