6.3 Information messages
Below a number of information messages are listed which may be shown in the display of the robotic lawnmower.
Contact GARDENA customer service if the same message appears often.
Message Cause Action
Low battery
The robotic lawnmower cannot find the charg-
ing station.
Check that the charging station and the guide
wire are installed in accordance with the in-
structions. See
Installation of the guide wire
on page 18
.
The guide wire is broken or not connected. Find out where the break is and rectify it.
The battery is spent. Replace the battery. See
Battery on page 39
.
The charging station’s antenna is defective. Check if the indicator lamp in the charging
station flashes red. See
Indicator lamp in the
charging station on page 45
.
Settings restored
Confirmation that a
Reset all user settings
has been carried out.
This is normal. No action required.
Guide not found
The guide wire is not connected to the charg-
ing station.
Check that the guide wire’s connector is tight-
ly connected to the charging station. See
In-
stallation of the guide wire on page 18
.
Break in the guide wire. Find out where the break is. Replace the
damaged section of the guide wire with a new
loop wire and splice using an original coupler.
The guide wire is not connected to the boun-
dary loop.
Check that the guide wire is connected cor-
rectly to the boundary loop. See
Laying and
connecting the guide wire on page 19
.
Guide calibration
failed
The robotic lawnmower has failed to calibrate
the guide wire.
Check that the guide wires are installed ac-
cording to the instructions, See
Installation of
the guide wire on page 18
. Also, check that
the minimum distance to the left of the guide
wire is met. See
First start-up on page 20
.
Guide calibration ac-
complished
The robotic lawnmower has succeeded to
calibrate the guide wire.
No action required.
44 - Troubleshooting 367 - 004 - 16.02.2018
