Bedienungsanleitung Garmin Vivosmart 3 (Seite 12 von 16) (Englisch)

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Thoroughly rinse the device with fresh water after exposure to

chlorine, salt water, sunscreen, cosmetics, alcohol, or other

harsh chemicals. Prolonged exposure to these substances can

damage the case.

Do not place in high temperature environments, such as a

clothes dryer.

Do not store the device where prolonged exposure to extreme

temperatures can occur, because it can cause permanent

damage.

Cleaning the Device

NOTICE

Even small amounts of sweat or moisture can cause corrosion

of the electrical contacts when connected to a charger.

Corrosion can prevent charging and data transfer.

Wipe the device using a cloth dampened with a mild

detergent solution.

Wipe it dry.

After cleaning, allow the device to dry completely.

TIP: For more information, go to www.garmin.com/fitandcare.

Troubleshooting

Is my smartphone compatible with my

device?

The vívosmart 3 device is compatible with smartphones using

Bluetooth wireless technology.

Go to www.garmin.com/ble for compatibility information.

My phone will not connect to the device

• Bring the device within range of your smartphone.

• If your devices are already paired, turn Bluetooth off on both

devices, and turn it back on.

• If your devices are not paired, enable Bluetooth wireless

technology on your smartphone.

• On your smartphone, open the Garmin Connect Mobile app,

select or , and select Garmin Devices > Add Device to

enter pairing mode.

• On your device, hold the touchscreen to view the menu, and

select > > Pair Now to enter pairing mode.

Activity Tracking

For more information about activity tracking accuracy, go to

garmin.com/ataccuracy.

My step count does not seem accurate

If your step count does not seem accurate, you can try these

tips.

• Wear the device on your non-dominant wrist.

• Carry the device in your pocket when pushing a stroller or

lawn mower.

• Carry the device in your pocket when actively using your

hands or arms only.

NOTE: The device may interpret some repetitive motions,

such as washing dishes, folding laundry, or clapping your

hands, as steps.

The step counts on my device and my Garmin

Connect account don't match

The step count on your Garmin Connect account updates when

you synchronize your device.

Select an option:

• Synchronize your step count with the Garmin Connect

application (Syncing Your Data with Your Computer,

page 5).

• Synchronize your step count with the Garmin Connect

Mobile app (Syncing Your Data with the Garmin Connect

Mobile App, page 5).

Wait while the device synchronizes your data.

Synchronizing can take several minutes.

NOTE: Refreshing the Garmin Connect Mobile app or the

Garmin Connect application does not synchronize your data

or update your step count.

My stress level does not appear

Before the device can detect your stress level, wrist-based heart

rate monitoring must be turned on.

The device samples your heart rate variability throughout the

day during periods of inactivity to determine your stress level.

The device does not determine your stress level during timed

activities.

If dashes appear instead of your stress level, be still, and wait

while the device measures your heart rate variability.

My intensity minutes are flashing

When you exercise at an intensity level that qualifies toward

your intensity minutes goal, the intensity minutes flash.

Exercise for at least 10 consecutive minutes at a moderate or

vigorous intensity level.

The floors climbed amount does not seem accurate

Your device uses an internal barometer to measure elevation

changes as you climb floors. A floor climbed is equal to 3 m

(10 ft.).

• Locate the small barometer holes on the back of the device,

near the charging contacts, and clean the area around the

charging contacts.

The barometer performance may be affected if the barometer

holes are obstructed. You can use canned air to clear

obstructions. You can rinse the device with water to clean the

area.

After cleaning, allow the device to dry completely.

• Avoid holding handrails or skipping steps while climbing

stairs.

• In windy environments, cover the device with your sleeve or

jacket as strong gusts can cause erratic readings.

Tips for Erratic Heart Rate Data

If the heart rate data is erratic or does not appear, you can try

these tips.

• Clean and dry your arm before putting on the device.

• Avoid wearing sunscreen, lotion, and insect repellent under

the device.

• Avoid scratching the heart rate sensor on the back of the

device.

• Wear the device above your wrist bone. The device should

be snug but comfortable.

• Warm up for 5 to 10 minutes and get a heart rate reading

before starting your activity.

NOTE: In cold environments, warm up indoors.

• Rinse the device with fresh water after each workout.

My device does not display the correct time

The device updates the time and date when you sync your

device to a computer or mobile device. You should sync your

device to receive the correct time when you change time zones,

and to update for daylight saving time.

8 Troubleshooting

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