Bedienungsanleitung Haas-Sohn HUSUM (Seite 6 von 6) (Englisch)

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5.10. Troubleshooting

The oven heats poorly or smokes if:

Remedy:

The oven has been selected too small for the

size or design of the room,

Select correct stove size.

The oven or the oven pipe are sooted up,

Timely clean stove and stove pipes

The connection of the stove to the chimney is

leaking,

Check and seal connection.

The stove is heated with incorrect fuel,

Use fuels as per Operating Manual.

The stove has been connected wrongly or the

chimney overloaded,

Consult the master chimney sweep.

Fresh air supply from the outside missing.

Frequently air the room and remove window

seals if required.

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6. Guarantee

6.1. General

HAAS + SOHN accept two years of guarantee for this

appliance as part of the warranty guidelines, except for parts

directly exposed to fire (wear parts). The guarantee

commences with the day of delivery. The invoice must be

presented as proof.

6.2. Warranty guidelines

If a defect occurs in your device within the guarantee period,

HAAS + SOHN will correct (improve) this defect in the

shortest possible time or optionally replace the defective

item. Cancellation of the contract/a price reduction is

excluded in so far as this exclusion does not conflict with

legislation. Only replacement parts that are expressly

authorised or offered by the manufacturer may be used.

We would like to point out that our customer service offices

are also available on the usual terms and conditions at any

time after the expiry of the guarantee.

We reserve the right to make technical changes.

HAAS + SOHN gives no guarantee for damage to or

defects in devices or parts there of that have been caused by:

Changes to the subject of the purchase that are connected

with normal wear and tear (fire clay, Vermiculite, grate,

glass ceramics and seals etc.), incorrect operation (e.g.

overheating), overloading, neglect and changes without the

consent of HAAS + SOHN are excluded from the

guarantee.

6.3. Complaints

Please lodge your complaints exclusively with your

specialist dealer. When doing so it is imperative that you

quote the type and manufacturing number of your chimney

stove. These details are found on the nameplate of the

appliance (at the back of the appliance).

7. Information concerning the ordering of

replacement parts

When ordering replacement parts please quote the full type

and manufacturing number of your chimney stove. This

information can be found on the nameplate of the appliance

(at the back of the appliance).

Also observe the technical drawings and tables on the

Equipment Sheet where the correct designation of the

required replacement part can be found. To order refractory

replacement parts the refractory bricks are numbered in these

drawings, looking at the drawings from the top (top view).

Caution! The fireplace must not be changed!

Only replacement parts expressly approved or offered by the

manufacturer must be used. Please contact your specialist

dealer if required.

We accept no liability for changes made after going

to press with these instructions.

We reserve the right to make changes

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